207,041+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 207,041 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Great Service!
Prompt processing of my claim. Fair outcome. Great customer service.
Insurer: Pumpkin
By: Jim Liang
Great service
I believe the associate’s name was Art. He was kind and friendly. He explained everything well and I feel great about choosing Nationwide.
Insurer: Nationwide
By: Jasmine
Exactly what was to be expected
Exactly what was to be expected. Reimbursement for my visit minus my deductible. Could not have been easier!
Insurer: Pumpkin
By: Cat Mom
Very positive experience with multiple claim submissions
I submitted multiple claims on vet treatments for our two dogs, all at the same time. I was satisfied with how all the claims were handled: easy submission, great communication and reasonable processing time.
MetLife is easy to use
MetLife is easy to use. You just upload the invoice and doctors notes and they get back to you within weeks with a deposit that goes right into your account once approved.
Insurer: MetLife
By: customer
It is a fair deal considering what is…
It is a fair deal considering what is covered.
Insurer: Prudent Pet
By: DANNY HARO
Communication
While I have been satisfied with the claims that have been covered, communication with Pets Best customer service has been extremely lacking. I would have given a "0" rating if possible. When I first joined there was an option to have an live chat. Questions were answered immediately. Now no live chat is possible. No email is possible. The only way to reach customer service is via phone and I have been on hold for as much as 45 minutes waiting to speak to someone. I am happy overall with the company but communication really, really needs to improve.
Insurer: Pets Best
By: Cindi
Great experience and easy to use
Great experience and easy to use
Insurer: MetLife
By: Sam Nageub
Takes less than a minute
It was as easy as 123.
Insurer: MetLife
By: Brenda Zhang
Really quick
Really quick. Easy enrollment. Perfect for anyone to complete. Thanks I didn’t have to speak to a rep. Like the last time.
Insurer: MetLife
By: Jeanette Eastman