154,902+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.

235,974 total


Most selected providers in "November, 2025"

This chart shows the distribution of the most selected pet insurance providers in November, 2025.

Providers with highest rating

Embrace

20,325 reviews

4.9
Healthy Paws

10,787 reviews

4.9
Fetch

27,479 reviews

4.9
Pets Best

14,161 reviews

4.9
Trupanion

63,005 reviews

4.8

Category with most reviews

This chart shows the distribution of review categories.

August 14, 2020

We have had good service

We have had two cats under this provider for a few years now and there have been no problems, if something in a claim was denied they explained why it was not covered. One kitty has been fine with his health but the other started to have some issues and he went to see the vet more often starting last fall. We were pleased that we were able to get help during these times, pretty much how you would like an insurance company to be. Sadly our one kitty is not with us anymore but we did not have to make that awful choice to spend large amounts of money or let our loved one go early. Buy insurance for your pet(s) and we recommend Pets Plus Us.

Insurer: Pets Plus Us

By: Darren

Useful
August 14, 2020

Where do u s a vet that except direct pay.habe insurance can't use or save ur pet ridiculous

I have plenty of insurance and I also have found plenty of insurance that does direct pay but I can't find it at that accept direct pay so what he supposed to do have your animal die when they can get payment and probably 2 to 4 days if that long. But they'd rather have the animal die cuz you don't have the money up front to pay why are you paying for insurance then the does direct pay it's ridiculous somebody get me some information on vets anywhere I don't care I will drive to them that accept direct pay that's good that takes care of cats holistic medical the whole shebang the surgery has critical Care no matter what happens they take can take care of it that's kind of insurance I got that's kind of bad I need and I have that kind of it but they won't accept direct insurance pay so it's ridiculous they're supposed to be there to help the animals and they're not. And it's not cheap the insurance but it's damn sure worth it but not if you can't use it and you had to put your animal down because you don't have 500 to 3000 whatever cost to do whatever their animal needs that's not right. Someone please help. And tell me some veterinarians I'll drive wherever I need to that accept direct pay the insurance I would recommend but not if you can't find anybody to take direct pay what are you going to do?

Insurer: Hartville

By: Renee

Useful
August 14, 2020

thank you for helping us saving our cat!

Healthy Paws Pet Insurance helped us afford an almost weeklong ER stay for our cat that involved emergency surgery. Our big floof ball might not be alive today had we not had insurance. The claims process was straightforward and prompt. I would not hesitate to recommend Healthy Paws!

Insurer: Healthy Paws

By: Chris

Useful
August 14, 2020

They are always there to answer my questions

They are always there to answer my questions

Insurer: Trupanion Canada

By:

Useful
August 14, 2020

Trupanion has saved my boys life twice.

Trupanion has saved my boys life twice. They are always there for us in times we need them most and they are always, always available to help 24/7. I have recommended Trupanion to all of my friends and breeder groups. Never, ever will I not have Trupanion for my pets. The peace of mind is priceless, not to mention being able to save the life of my fur children.

Insurer: Trupanion Canada

By: Jennifer

Useful
August 14, 2020

Newly joined

Waiting to see about the service when I get a billing issue

Insurer: Trupanion Canada

By: Marie

Useful
August 14, 2020

We love Trupanion and so does Angus

We adopted Angus from a rescue at 11 weeks old. We took him in to our vet right away so we could acess the Trupanion trial membership from the rescue. Thank goodness we did!! 4 days later Angus was critically ill with complications from a congenital intrahepatic liver shunt. Besides our totally awesome vet and her clinic staff, Trupanion was the one saving grace in the giant mess we faced. We turned his temporary policy into a full coverage policy with no issues and have had no problems getting help paying his medical costs. Without our Trupanion insurance we faced losing our beloved boy far too early in life as he needed complicated surgery to increase his quality of life. He had a intrajugular coil embolization placement surgery which is very specialized and very expensive. And he has also developed other health issues (he is a lemon unicorn dog lol ) and our insurance has been a godsend. Plus, they care. If I call with a question, they are concerned and always ask about my boy and how he is doing. And are very patient with crying slightly hysterical pet owners ;) Any claim reviews we have had to do, have been fast and fair and results were well explained to us. My vet clinic sends my claims through a vet portal to get instant okays on claims so bills are paid quickly. Great for me and my vet! Also their online claim procedure for owners for medications, etc is easy and fast and credited to my bank account within days! Easy peasy! I highly recommend Trupanion to all pet owners!

Insurer: Trupanion Canada

By: Teanne

Useful
August 14, 2020

Genuine and caring

Thank you for being so genuine are caring for our feelings. I feel like medvet and AKC are the only ones who have supported us through this difficult time and I really appreciate it.

Insurer: AKC

By: Elijah

Useful
August 14, 2020

Very kind and helpful

She was very kind and helpful. In fact, she told me that I could reinstate the insurance within 90 days because I mentioned the Covid virus as the reason I had to cancel. I appreciate that!

Insurer: AKC

By: Jane

Useful
August 14, 2020

Friendly and polite

Peter was the agent I spoke with. He was extremely friendly and polite. He answered all my questions and explained the policy very clearly. Please recognize your wonderful employee! He mentioned he lived in CA- just in case that helps

Insurer: AKC

By: Sarah

Useful

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