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Pet parents across the U.S. and Canada have left over 217,070 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Healthy Paws is the ONLY way to go!
Healthy Paws has always gone above and beyond to insure our rescue pups, and the amount of coverage for the price is beyond compare! We did our research before choosing an insurance company for our dogs, and Healthy Paws had better coverage for less of a monthly payment, with no limits on maximum dollar amount of coverage per year per dog. For example, one of our dogs had ACL surgery, and Healthy Paws covered 80% of the surgery! Thus, a potentially crippling $4000 + surgery became $1,000 dollars out of pocket for us, which not only made the surgery possible, but allowed us to choose the best surgeon for our furbaby. Also, they checked in on our pup to make sure all was well, and kept in contact with us throughout the whole process. Oh, and did I mention that claim submission is done via phone app, and reimbursement is directly deposited into your account? Who could ask for more? In the world of pet health insurance, Healthy Paws beats the competition by leaps and bounds!
Insurer: Healthy Paws
By: Jennifer Ward
Go elsewhere.
When I first enrolled, everything was great. I think the prices and coverage are better than the average pet insurance and they said claims are paid within 5 days- too good to be true I guess! Their selling point of a 5 day turn around time to get processed/reimbursed has NEVER happened with a single claim. I am still waiting to process a claim from January 2 (its January 30) and when I called, they said they are in a 30-45 day window currently. If we weren't so close to meeting our deductible, I would have cancelled already and signed up elsewhere. I will be cancelling when our policy year is over in the summer. Their customer service doesn't help- only keeps repeating the scripted response because I'm sure everyone is calling in and complaining about their service.
Insurer: Pets Best
By: Mo Nolen
AMAZING!
I cannot say enough great things about Figo! My pup and I are so happy that we found this company. The Figo representatives are so kind and respond quickly. Coverage is incredible, and I sleep better at night knowing that my pet is safe. Thank you, Figo!
Insurer: Figo
By: Mariah
Look No Further! Healthy Paws is far better than the rest!
Where do I even begin? Few people will ever know just how truly grateful I am to have Healthy Paws Pet Insurance for my baby. I didn’t know it was possible to find an insurance company that not only has excellent customer service, but also truly and sincerely cares for your furry loved ones…yet Healthy Paws is that company! I very rarely write reviews but due to the outstanding support I’ve received from the Healthy Paws family, sharing my story with the world is the very least that I can do. Allow me to tell you about my baby Ollie. Ollie was the greatest, happiest, friendliest, and most beautiful long legged dear head chihuahua you would have ever met. We rescued him has a puppy after finding him abandoned on a hiking trail. We immediately bonded with him and he instantly became a member of my family. As an attorney, I’ve been trained to always think of “worst case scenarios.” That training led me to look into insurance companies for our little Ollie “just in case” something terrible were to happen (knock on wood.) Low and behold, a year and a couple months later, my baby (who was only a year and a half old at the time) was diagnosed with leukemia. Needless to say, we were beyond devastated. As we all know, hearing the word “cancer” knocks the wind out of you. The very first thought I had was “Will he be okay?” Then the very next thought I had was “Will I be able to afford his chemotherapy treatments?” The day he was diagnosed, we arrived home from the animal hospital in tears. Ollie was admitted in the hospital so he wasn’t with us. I picked up the phone and called Healthy Paws, barely holding back tears. After explaining Ollie’s diagnosis, a calm, comforting, soothing voice on the other end of the phone told me not to worry about a thing. The rep told me to focus on being there for Ollie, focus on supporting him and fighting for him. Then the rep told me the magic words…”you’re completely covered.” A wave of relief washed over me. For the next two months, we focused on just that…treatment. We aggressively fought Ollie’s cancer with everything we had knowing Healthy Paws had our back. Healthy Paws didn’t deny a single one of our 40+ claims…not…one. Healthy Paws paid 90% of everything (excluding exam fees), in full, on time, and transferred the reimbursement directly into my account without any delay. No issues, no hassle, no fuss. Ever. I would charge the treatment on my credit card and within the week, the funds would be in my account. I couldn’t have prayed for a better financial partner. Unfortunately, our little Ollie didn’t make it. He succumbed to cancer almost two months after he was diagnosed. After tallying all of his medical bills, it was in the tens of thousands range (yes…I know. Plural not singular.) Healthy Paw’s never once claimed or denied any claim and thank God there were NO lifetime caps. None. Just peace of mind during a tumultuous time. A few days after Ollie passed, I received an unexpected, beautiful, and heartwarming email from Healthy Paws extending their condolences. It was one of the kindest emails I’ve ever read. There was no doubt that I would be a Healthy Paws customer for life. Wow this review is long! Let’s quickly fast forward to today. After much needed time to grieve our loss, my family ended up rescuing another puppy. I knew EXACTLY where to go for insurance. I had zero doubt or hesitation signing up! In fact, I was worried that I’d be denied since Ollie’s payout was much higher than the premiums I paid. But my new baby Nala was approved! Unfortunately, Nala developed a very rare condition that required her to have surgery at only 7 months old, but once again Healthy Paws pulled through! They paid for her surgery without asking any questions. A week or so after her surgery, I received another amazing email from a Healthy Paws team member asking me how she was doing! Once again, I was blown away!! HEALTHY PAWS IS AMAZING! There is absolutely no need to ever look elsewhere. I love this company because they love their customers…I will be a customer for life. Insurance companies around the world need to take a page out of Healthy Paws’ book. THANK YOU HEALTHY PAWS!! You are officially a part of my family! Thank you thank you thank you!
Insurer: Healthy Paws
By: Ugo
Easy and useful
Figo is super easy to use and has been very useful.
Insurer: Figo
By: Jessie
THE BEST Pet insurance!!
My dog Dash has had 4 claims in his 2 years of life and Figo has been awesome with the claims process each time. Easy to submit and super fast reimbursement.
Insurer: Figo
By: Katherine
Made my custoimer experience awesome.
Amy was fabulous! So kind. Knowlegeable. Thourough. Professional. She made my customer experience awesome.
Insurer: AKC
By: Heather