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My first call to Trupanion after my pet was found to have cancer was an incredibly impressive experience as the agent I spoke with was easy to speak with very patient with all my questions and knowledgable with the product.
My first call to Trupanion, after my pet was found to have cancer, was an incredibly impressive experience, as the agent, I spoke with was easy to speak with, very patient with all my questions, and knowledgable with the product. Exactly what I was hoping for since paying over $100 a month to have insurance on my pet, since he was just a puppy, and he is now 7.
Insurer: Trupanion
By: Phyllis
Positive claim experience every time!
My Trupanion claims are always processed very quickly. I also like the fact that Trupanion notifies me of the process of my claim from when it's first received to when it's paid. For my last claim, Trupanion paid my veterinarian directly and I didn't even have to wait to be reimbursed. My Persian cat has a chronic health condition that has resulted in many claims, and my experience with Trupanion has always been very positive for each and every claim. Thank you for the great customer service!
Insurer: Trupanion
By: Suzanne
Simple and Easy
My vet has arranged for direct payments which simplifies the process and is so easy for me.
Insurer: Trupanion
By: Paula
Not happy with pet insurance Trupanion
My vet thought they would cover our rehab be because of the facts leading up to my dogs situation.
Insurer: Trupanion
By: Alex
Izzy had a stroke at 8 years old
Response was quick, uploading documents a great option. We got money back sooner than expected. Thank you
Insurer: Trupanion
By: Pamela
So far every claims process has gone very smoothly and I appreciate that.
So far, every claims process has gone very smoothly and I appreciate that.
Insurer: Trupanion
By: Jeffrey
So far I have not had a claim which is good but uncertain how any issues would be handled.
So far, I have not had a claim, which is good but uncertain how any issues would be handled......
Insurer: Trupanion
By: Ricky
New customer
The person was very nice and explained everything very thoroughly.
Insurer: Trupanion
By: Linda