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Pet parents across the U.S. and Canada have left over 209,939 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Very responsive
I was referred to Trupanion by my veterinarian who insured his pets with them. They are extremely quick once a claim is filed and coverage is good. My only complaint would be that the rate went up over 30% after the first year. Customer service explained that it was not due to age or claims, but because of current cost pricing of all vets in my area. They have to justify increases through the insurance commission for approval like all insurance companies. Yes, I would recommend this company.
Insurer: Trupanion
By: Mellaurie
Easy and fast
The process was easy, emails for prompt and clear to understand, refund took only about 1 week. Excellent service and medical coverage for our dog.
Insurer: Pets Best
By: Lisa
A policy that does what it says !!
We have a 11lb. Chihuahua that jumped from my van window while I was thankfully parked and also had previously purchased a Pets Best policy. She wanted to be with me so she didn't think anything about an obstacle standing in her way. The 1st day we saw no ramifications but the 2nd day she was "Stove up". So we searched until we found a great DVM Stephanie Simonson that also does chiropractic work on large and small animals. She has really helped our little 3yr old "Fur Baby". It has been a tremendous blessing having this insurance and I would HIGHLY recommend it to anyone that has a pet and doesn't want to pay the full bill that the vet gives you !!
Insurer: Pets Best
By: David
Very clear
Purchasing Pets Best insurance for Olivia was the right decision. I appreciate the coverage for her and the peace of mind it provides. The price is reasonable, the processes are very simple to submit claims and all the information is very clearly provided.
Insurer: Pets Best
By: Elizabeth
Easy process. Quick refund.
Glad I went with Pets Best! Once the process is easy & the money gets direct deposited into my account within a week. Definitely recommend
Insurer: Pets Best
By: Rosanna
First class experience
Taking care of Jamie with Laryngeal paralysis and surgery was made worry free financially with insurance , all my dogs are insured and I tell everyone to insure their member of the family with Trupanion
Insurer: Trupanion Canada
By: Geraldine
Quick and efficient claims process.
The claims process was extremely easy and fast. During a very difficult time, you made this process smooth and painless. Thus far, I would and have recommend Trupanion.
Insurer: Trupanion Canada
By: Lisa
Trupanion is the best!
Very helpful and fast. Also sympathetic and friendly.
Insurer: Trupanion Canada
By: Monique
Trupanion is peace of mind
As we go through numerous tests meds trying to get our young cat healthy again, it's been a huge relief to know that Trupanion is there to help every step of the way. It's stressful enough when you have a sick family member, never mind trying to figure out the finances.
Insurer: Trupanion Canada
By: Kathryn
Great service
My claim was processed very quick and easy. Had no issues at all.
Insurer: Trupanion Canada
By: Sarbvir