154,902+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.
235,679 total
What are you looking for?
Most selected providers in "November, 2025"
This chart shows the distribution of the most selected pet insurance providers in November, 2025.
Providers with highest rating
20,318 reviews
10,767 reviews
27,453 reviews
14,149 reviews
62,992 reviews
Category with most reviews
This chart shows the distribution of review categories.
New pet insurance
I didn't create any claims yet - just decided to purchase it for my beloved cat as he is getting older and you can never be too sure. I have read some great pet parent experiences about Spot Pet Insurance and hope I get the same. It was relatively easy to navigate the website and I loved how transparent the conditions are. I did some research and decided this was the one as I live in NYC and things can get pretty expensive; I purchased the annual one time payment because that's just how I prefer to pay. I hope I won't ever have to use it but just in case I do, I'll be prepared.
Insurer: Spot
By: Wendy
Quick and Easy
The claim process was pretty quick and easy. Got the reimbursement in about a week. I hope I don’t have to use the claims very often, but I am glad to know it’s there for me in case anything happens
Insurer: Spot
By: Zach
Absolutely fantastic - top notch service!
Absolutely fantastic - top notch service!!!
Insurer: Trupanion
By: Oksana
Always considerate and supportive with good information.
Always considerate and supportive with good information.
Insurer: Trupanion
By: Peg
You won't be disappointed ...
Always helpful if I have any questions. Quick turnaround on my claims. Very satisfied.
Insurer: Trupanion
By: Sharon
Excellent coverage and claim process
Based on advice from a friend, we have had insurance for our pup Anabel since we adopted her almost 6 years ago. We initially had coverage with Pets Best, and though we had no complaints about them, we never filed a claim, so didn't test their system. After a couple of years, we changed to Healthy Paws because they have no claim limits and we felt that if we needed to file a claim, there was a good chance it would be a big one. Anabel is very active and spends a lot of time hiking with us (typically at least 50 miles per week). We recently filed our first claim, and, as we expected, it was a doozy! Anabel was bitten by a neurotoxic rattlesnake and the antivenin she needed came to more than $10,000 - our total claim was over $13,000. She was extremely lucky on several accounts and has made a full recovery. Although we would have paid for the treatment regardless, we were extremely appreciative that Healthy Paws covered all of the antivenin and processed our claim so quickly. Even though this was our first claim, which requires submitting her full medical history since coverage started, the process was very simple and the review times were extremely fast. I think we had confirmation of claim approval within a day or two of submitting all the required info, and we received the check in the mail within a week (probably would have been even faster with direct deposit). Although the premiums may seem high, it is absolutely worth it. Thank you Healthy Paws!
Insurer: Healthy Paws
By: Anne King
A Word About Figo
Very fast payback, great service, and awesome chat! I also LOVE the cloud! The thing I wish Figo could improve is that a case described as a pre-existing condition actually is not! Can you PLEASE write an article in the FAQ page or somewhere in the home page that clients could easily notice what it means for something to be a pre-existing condition? All of the ratings I reviewed with one star was related to the same issue! Otherwise, I love Figo pet insurance!
Insurer: Figo
By: Lizzie Peterson
Don’t trust their pre-approval!
Our baby was having surgery so I had the vet submit the fees to Trupanion prior to the surgery so I would know pretty closely what they would cover and what my portion would be. They got back to me promptly. We had the surgery and then they paid $250 less than expected. When I questioned this I was told they had gotten my deductible wrong. No responsibility for their mistake. I can’t trust a company who cares so little about their estimates!
Insurer: Trupanion
By: Ann
No sentence needed. Just one word, superb.
I was a late arrival to the pet insurance idea. I was watching one of those Pol vet shows while a pet parent broke down because they couldn't afford their pet's treatment. I think I cried twice as hard as they did as I was thinking of how I'd feel if that was me. After that I started my research for insurance for my fur baby. They all seemed pretty standard but rigid in their offerings. I was looking for something more flexible to fit in my budget, looking for more bang for my buck but still had good reviews. I found Embrace. I could tailor my plan to what I thought fit my 9yr old dog might need. I felt better after signing up even though my dog is in good health. I didn't have to use it for 8 months but now my baby has a diagnosed cataract. I contacted Embrace for Pre-Certification and on the same day they authorized the $4,130 testing, medication and surgery. I can't tell you the relief I felt that I will be able to help my baby because Embrace Pet insurance is there to help.
Insurer: Embrace
By: J
Happy we kept the medical insurance last 9 yrs. Diagnosed with Cancer in 2020 Trupanion has reimbused 90% of each visit.
Paid the premiums monthly for 9 yrs never had a serious medical crisis as Maverick was a healthy dog. May 19 2020 Maverick wasn't feeling out of sorts, brought him to our vet who said he is very sick. He has fluid in his stomach and you to go to an Emergency Veterinary Hospital for an Ultra Sound but I feel he as Cancer. Upon waiting over 4 hours while tests were being done he was diagnosed with T-Cell Lymphoma. He had an Ultra sound with a guided needle biopsy of the liver & aspirated fluid from his stomach. This bill was over $1,800. Thank God we kept up on his premiums knowing Trupanion would reimburse once his deductible was met and then 90%. He is holding his own but knowing that all his follow-ups and all meds for Lymphoma are covered it is peace of mind. Thank you Trupanion, for your efficiency in processing all claims e-mailed to you in a timely manner.
Insurer: Trupanion
By: Lola