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Healthy Paws is awesome!
Healthy Paws is awesome! I have been a client for 3 years. Riley our Goldendoodle is very active and the insurance has been a life saver. She recently had surgery to repair her knee. The surgery was well over $5000.00. My policy is a payout of 80%. I pay roughly $50 a month. I submitted the bills and the claim was reviewed and reimbursement is on its way, Riley has not even gone for her post-op appointment. Healthy Paws is well worth it!! Accidents happen everyday. Make sure you pet is covered. Healthy Paws is always there for you!
Insurer: Healthy Paws
By: JustAnswer Customer
Poor Customer Service and Very Slow Claim Processing
Submitting claims and signing up is very easy and before the last two months, I would've recommended them wholeheartedly. But the entire purpose of having pet insurance is to have a way to pay and be reimbursed for unexpected vet bills in a timely manner. The service has declined so much that now it's over a month to them to pay emergency claims. I noticed that normal wellness claims are still paid quickly but emergency claims are taking a month or more to process. They send out a generic email saying they are sorry (I've received it twice but no payment). If you contact support, they are not going to give you any answers about where you are in the queue and will tell you that the wait time has extended from your original estimate. No estimate of when your specific claim will be dealt with, all canned responses not specific to you. I absolutely understand covid has made things slower than normal,which is why I waited a month to even check on the claims. But this has been happening since May and it's end of August now. Since I have had a chronic condition with my pet, I've had to submit around 7 claims over the last few months. At some point it should start getting better, not worse.
Insurer: Pets Best
By: Trish
We just can’t say enough great things…
We just can’t say enough great things about Trupanion!! They are so easy to get in contact with and very fast with getting claims taken care of. We highly recommend Trupanion!!!
Insurer: Trupanion
By: Crystal
I would like people to know about…
I would like people to know about Trupanion and the professionals they have working for them. A few weeks ago my dog Harley got severely sick and needed help and the cost was high. When I called Trupanion and explained my situation to Elizabeth without hesitation she started my claim so I could have my boy home with me and my family. I cannot say enough about the help I received from Trupanion I am very great full that I had them for my dog and recommend them to anyone who has a pet
Insurer: Trupanion
By: Terence
Thank goodness
Haven't got the price OF the insurance
Insurer: ASPCA
By: Susana
I have insured my dog since he's been a 6 moth old pup
I have insured my dog since he's been a puppy through trupanion. My dog was diagnosed with a pretty rare disorder and he occurred some substantial vet bills. I paid the bills out of pocket thinking well if they just pay anything it would be a blessing. I was shocked when they paid exactly what the contract stated they would pay the full 90%. I have never been more pleased with a company and recommend them to anybody who'll listen. It's stressful enough to have your pet sick. But, having trupanion takes the daunting Financial aspect out of the equation so you can concentrate on your pet . Trupanion is totally a piece of mind for me and my family. susie
Insurer: Trupanion
By: Isabel
Excellent Service
My dog had 2 major surgeries this yr and both claims were handled with compassion and professionalism I highly recommend them
Insurer: Trupanion Canada
By: Joel
Terrific excellent responses never had issue
Can honestly say I have no issues I put in a claim and it gets processed and that is it if there is a question they call the vet very happy with them would highly recommend giving them a chance I think they are a top insurance company for your pet
Insurer: Embrace
By: Maryellen
I’m a veterinarian and recommend your…
I’m a veterinarian and recommend your company daily specially with my hunting and bird dog clients. Best company out there! I have all my pets insured as well! Keep it up!
Insurer: Trupanion
By: birddogdoc
A good Choice
Trupanion is always there when needed, and they provide excellent service.
Insurer: Trupanion Canada
By: Wolfgang