154,902+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.

236,321 total


Most selected providers in "November, 2025"

This chart shows the distribution of the most selected pet insurance providers in November, 2025.

Providers with highest rating

Embrace

20,339 reviews

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Fetch

27,505 reviews

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Pets Best

14,171 reviews

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Trupanion

63,021 reviews

4.8

Category with most reviews

This chart shows the distribution of review categories.

August 27, 2020

All of my questions were answered.

All of my questions were answered.

Insurer: Trupanion

By:

Useful
August 27, 2020

Highly recommend Trupanion!

Always thorough fast and I get great communication as to the status of my claim.

Insurer: Trupanion

By: Adele

Useful
August 27, 2020

Consistently helpful!

Consistently helpful!

Insurer: Trupanion

By: Alexandra

Useful
August 27, 2020

Fast claims services

I love how fast the claims are paid at the veterinarian right when I check out!

Insurer: Trupanion

By: Lannette

Useful
August 27, 2020

I was actually just returning a call but every time I do call I am greeted with a very friendly voice.

I was actually just returning a call, but every time I do call I am greeted with a very friendly voice. I have been extremely happy with the service I have gotten in the past and have, in fact, recommended Trupanion to several friends.

Insurer: Trupanion

By: Martha

Useful
August 27, 2020

Kindness and prompt replies.

Kindness and prompt replies. Easy to work with and very fair.

Insurer: Trupanion

By:

Useful
August 27, 2020

Representative was very polite and helpful.

Representative was very polite and helpful. The issue was resolved in a very short conversation. No complaints at all.

Insurer: Trupanion

By: Maryann

Useful
August 27, 2020

AJ & Gracie

Thank you for making this event with our puppy a little less stressful.

Insurer: Trupanion

By: Aj

Useful
August 27, 2020

The coverage is very good but it is expensive and not everyone I know can afford it.

The coverage is very good, but it is expensive and not everyone I know can afford it.

Insurer: Trupanion

By:

Useful
August 26, 2020

Trupanion sucks.

Aboslutely horrible company. They draw you in with their nice faces, their nice customer service, and with all the "we care for your pet when you can't." All lies. The moment I've had to put a claim through for the first time ever, they made it a living hell for me. I never had to provide so much information and go back and forth with my vet and trupanion over the phone. They're so incapable of doing it themselves they ask you to do it. And if you can't? It won't be covered. Horrible company, horrible customer service. They're only nice to you when you want to buy or ask questions. Once i bring a claim/appeal up, their tone instantly changes. Don't go with these people. Liars, scammers.

Insurer: Trupanion

By: Ali

Useful

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