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Look no further for pet insurance - THE BEST!
We adopted our puppy at 10 weeks old and she just turned 2 yesterday. She's had an eventful first couple of years including: - distal fibula fracture #1 (xrays, CT scan, more xrays, meds, and 1-2x weekly splint bandage changes for 8 weeks) - anaphylaxis #1 (injected meds) - distal fibula fracture #2 (all of the above plus a 3rd CT scan, a custom brace and 2 months of physical therapy) - anaphylaxis #2 (above + labs, epi-pen) - therapeutic massage for muscle atrophy/misuse of other muscles related to twice broken leg - anal gland abscesses x2 that required antibiotics ....I think that covers all her non-preventative care. Healthy paws has been AMAZING. We have saved probably close to $10k by having it. Getting reimbursed has been super easy, customer service is phenomenal, and they even reach out to check in with personal messages to see how my dog is doing after they've seen a claim. I cannot recommend this company enough.
Insurer: Healthy Paws
By: NS
Look no further - the BEST
We adopted our puppy at 10 weeks old and she just turned 2 yesterday. She's had an eventful first couple of years including: - distal fibula fracture #1 (xrays, CT scan, more xrays, meds, and 1-2x weekly splint bandage changes for 8 weeks) - anaphylaxis #1 (injected meds) - distal fibula fracture #2 (all of the above plus a 3rd CT scan, a custom brace and 2 months of physical therapy) - anaphylaxis #2 (above + labs, epi-pen) - therapeutic massage for muscle atrophy/misuse of other muscles related to twice broken leg - anal gland abscesses x2 that required antibiotics ....I think that covers all her non-preventative care. Healthy paws has been AMAZING. We have saved probably close to 10k by having it. Getting reimbursed has been super easy, customer service is phenomenal, and they even reach out to check in with personal messages to see how my dog is doing after they've seen a claim. I cannot recommend this company enough.
Insurer: Healthy Paws
By: Nadine
The best pet insurance!
Healthy Paws is the best! Quick claim reimbursement, and an email asking how Bella was doing after surgery.
Insurer: Healthy Paws
By: Cindy
Great experience! Timely and quick
Great experience- timely and quick reimbursement and easy to use the app!
Insurer: Spot Canada
By: Mila
Great experience! Timely and quick
Great experience- timely and quick reimbursement and easy to use the app!
Insurer: Spot
By: Mila
Excellent service and coverage.
Excellent service and coverage.
Insurer: Trupanion
By: Karen
Great service!
Fast, friendly service. As always. Don't know what I'd do without Trupanion.
Insurer: Trupanion
By: Claudia
Shannon was very helpful and very polite.
Shannon was very helpful and very polite.
Insurer: Trupanion
By: Sheryl
Good
I would have gave it a 10 but the rates were a bit higher than I expected.
Insurer: Trupanion Canada
By: Megan
No delay in taking premiums but reimbursement takes too long
They do not hesitate to connect you with a rep to collect your money but when it’s time for claim reimbursement, their whole process slows way down. I understand how this pandemic can affect customer service but perhaps they should shift some staff from sales to service if they’re overwhelmed. No meaningful updates given. We’re just told to wait and be patient for 20-39 days. I’ve worked in similar industries and have never had it take so long for something like this to process.
Insurer: Pets Best
By: scott