216,890+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 216,890 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Poor Experience
My first and now only claim was a disaster. It took almost 2 months for them to process my claim and it was denied. I was told I could appeal but it would be another 2 months. We think my dog has allergies but he has never been tested and he gets shots. He contracted a skin infection that required medication so they automatically attached the condition to allergies. That means in the future they will blame any skin problem on allergies. They should have been honest with that up front but all they want to do is pressure you to buy the policy. I have now canceled my policy and will deal with an honest company. This was a first time in 30 years have having dogs that I got Pet insurance because I thought it would be a rip off and unfortunately it is.
Insurer: Pets Best
By: Cindy
Extremely Satisfied and Grateful
My 6 year old lab has been insured with Embrace since she was two months old. Recently a small bump that felt like an insect bite was diagnosed as a mast cell tumor that required surgery. Submitting the claim could not have been an easier, and it was reviewed and completed in 4 days. . My policy covered 80% of the appropriate expenses and because we have had the policy for so many years my deductible was reduced. I did quite a bit of research before selecting Embrace and I am really happy I did. I highly recommend this company
Insurer: Embrace
By: Kathy
I wish my own health insurance was as…
I wish my own health insurance was as good as my dog's! Figo has been a literal life saver and enhancer for my dog with Irritable Bowel Disease. Because of his policy, we have been able to seek treatment from some of the best vets out there, including Internal Med specialists and a vet nutritionist. With the support of his medical team, we have been able to manage his symptoms extremely effectively and he now rarely has flare ups. Don't know if we would ever be where we are today without the support of his medical team, which has only been financially possible because of Figo.
Insurer: Figo
By: Michael Max
Good
We are glad to switch from ASPCA after 7-8 years
Insurer: Nationwide
By: Rozalia
Great Job and quick responds.
Great Job
Insurer: Healthy Paws
By: Maurice
Answered all my questions.
Your associate answered all pertinent questions.
Insurer: AKC
By: Stephen
Cheerful and professional.
Morgan is lovely, cheerful, and professional!
Insurer: AKC
By: Margot
Thanks Trupanion
Estimate for pre-approval had been approved within the day when my dog was gravely ill and I didn't know if she'd make it.
Insurer: Trupanion Canada
By: Brian
Stress free cover.
My claims experience was quick and hassle free.
Insurer: Trupanion Canada
By: David
Trupanian is worthwhile pet insurance.
Trupanian has been great for both of my pets. My only complaint is that you won't change my account back to my name Loesha Donaldson. I have been the primary on this account since 2011, I added my daughter Chelan a few years later when I adopted her cat but needed help from her with payments. I do not understand why you made her the primary on the account without my permission and why you won't change the main contact on the account back to me. It's very frustrating and disrespectful to me when I was the person that started my pet insurance with you in the first place. Despite several attempts to have this rectified I continue to be addressed by my daughter's name. My name as the primary account holder should be reinstated at my request! Check your records back to 2011 and you would see that. I would like my name reinstated as the primary on the account and please stop referring to me by my daughter's name in your correspondence with me. My name is Loesha Donaldson and I would like to see my name once again on the account as the Primary. Please call me at 250 380 3099 to discuss.
Insurer: Trupanion Canada
By: Chelan