154,902+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.
236,321 total
What are you looking for?
Most selected providers in "November, 2025"
This chart shows the distribution of the most selected pet insurance providers in November, 2025.
Providers with highest rating
20,339 reviews
10,806 reviews
27,505 reviews
14,171 reviews
63,021 reviews
Category with most reviews
This chart shows the distribution of review categories.
10 days is a long time to process my claim I wasn’t told an itemized invoice had to be uploaded.
10 days is a long time to process my claim I wasn’t told an itemized invoice had to be uploaded. If I had, I would have uploaded the requested invoice in the first place. I also wasn’t told anything about medical records needing to be sent to you either. It needs to be better honest communication about what’s needed from customers for their beautiful animal’s claim.
Insurer: Trupanion
By:
Trupanion is concerned about pets
Always appears to be fair in decisions.
Insurer: Trupanion
By: Tom
awesome people who care about you and your pet!
awesome people who care about you and your pet!
Insurer: Trupanion
By:
Because I believe this is the best Insurance for my Rascal
Because I believe this is the best Insurance for my Rascal
Insurer: Trupanion
By: Nelly
because Ian was very professional and made one feel that your issues are his priority.
because Ian was very professional and made one feel that your issues are his priority... courteous and very informative as to how to go about processing the claim. Ian made it all very simple
Insurer: Trupanion
By: Manuel
Great and quick service
Bet easy process and quick
Insurer: Trupanion
By: Brandon
Claimed ear infection was pre existing condition because it was allergy caused but they were only treating him for that in hopes that what it was.
Claimed ear infection was pre existing condition because it was allergy caused but they were only treating him for that in hopes that what it was. Denied pre authorization for MRI then called back the next day saying you would cover it. By that time an immediate mri appointment wasn’t available & I had already started hospice care to say final goodbye.
Insurer: Trupanion
By: Brenda
excellent service.
excellent service...timely checks for service...friendly people when making informational calls.
Insurer: Trupanion
By: Madeline
First time with them and I already hate it!
I got the insurance for my new puppy and 24 days later I had to bring her to the ER because she was vomiting. I have filled a claim 3 weeks ago with no answer. I try to call and I cannot get in touch with any customer service. Just a horrible experience!
Insurer: Pets Best
By: Thais
Wondering if you should insure your older rescue dog? YES!
Our Great Pyrenees/Husky mix was estimated to be five years old when we adopted her and she had some minor preexisting conditions. We had never insured our dogs before and we weren't sure if it would be a good choice in our case. Five years later, we can say the decision to insure Skye with Embrace was the right call. Embrace has covered Skye through two expensive surgeries at specialty clinics. She is on a daily medication that is included with her coverage. The savings on that medication alone more then pays for the monthly premium. Claims have been paid promptly and with no question. I can't recommend Embrace more highly. They are great.
Insurer: Embrace
By: Denise