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Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.
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Michele
Trupanion was fast with my claim and always available to answer my questions.
Insurer: Trupanion
By: Michele
Very friendly very helpful - answered my question.
Very friendly, very helpful - answered my question.
Insurer: Trupanion
By: Joanna
Very nice and courteous.
Very nice and courteous. Loved his British accent!
Insurer: Trupanion
By: Russell
Positive with one suggested improvement
Very positive. The company was efficient and timely with reimbursement.However, an improvment that needs to be made to the current system would be to reimburse the vet directly so that your customer would only need to pay the deductible and out of pocket amount to their vet.
Insurer: Trupanion
By: Maureen
While I understand deductibles need to be met it seems that with every claim I have ever submitted for any of my pets has been denied.
While I understand deductibles need to be met it seems that with every claim I have ever submitted for any of my pets has been denied. I am beginning to consider cancelling this insurance as we keep paying monthly premiums and never getting a claim reimbursed.
Insurer: Trupanion
By: Rosario
Always a pleasure to do business with.
Always a pleasure to do business with. Always helpful and kind.
Insurer: Trupanion Canada
By: Tina
great experience
direct billing and timely response from Trupanion helps a lot in keeping my kitty healthy
Insurer: Trupanion Canada
By: Emilia
Excellent customer service.
Excellent customer service. We have only had our kitten 14 days when we had to use our Trupanion insurance ! Very happy to have it !
Insurer: Trupanion Canada
By: Gillian
Excellent Insurance plan
Excellent Insurance plan
Insurer: Trupanion Canada
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