210,146+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 210,146 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Great experience, simple instructions & good customer service
I’ve been using MetLife since our dog was a puppy and the experience has always been great. It is easy, simple and quick to file claims. The instructions are super clear and the new app is very user friendly.
Insurer: MetLife
By: Maria A R
Great service and coverage.
Great service and coverage.
Insurer: MetLife
By: customer
I couldn’t own my dog or cat if I…
I couldn’t own my dog or cat if I didn’t have MetLife Ins. Affordability is key and MetLije helps immensely.
Insurer: MetLife
By: Robin McDonald
Im happy
I appreciate how effective the help lines are and that my coverage is so comprehensive.
Insurer: MetLife
By: customer
Continually denied & wouldn't accept…
Continually denied & wouldn't accept the only records we had for our recently rescued dog. Denied claims with inaccurate statements & reasons. Would strongly recommend not ever using this "scam".
Insurer: Fetch
By: Parker
Compassion and pragmatism in pet insurance
My pup has a few concurrent cancer diagnoses and orthodepic issues. Metlife does not only make the pet parent engagement seamless but also has a team that never trades off compassion in service conversations with complex veterinary invoices.
Insurer: MetLife
By: Otto’s mom
Claim Experience
The online claim entry with invoice attachment is very quick and easy to use, the claim decision is explained clearly and payments are prompt. I feel more comfortable looking after my dog knowing you are behind us
Insurer: MetLife
By: Rev. Chris Craig-Jones
Very communicative and responsive.
Very communicative and responsive.
Insurer: MetLife
By: customer
Metlife has been great
Metlife has been great, they process claims quickly and when I have had to speak to someone everyone is very pleasant but most of the time I do everything on the app
Insurer: MetLife
By: Jessica