154,902+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.

236,135 total


Most selected providers in "November, 2025"

This chart shows the distribution of the most selected pet insurance providers in November, 2025.

Providers with highest rating

Embrace

20,332 reviews

4.9
Healthy Paws

10,797 reviews

4.9
Fetch

27,491 reviews

4.9
Pets Best

14,162 reviews

4.9
Trupanion

63,007 reviews

4.8

Category with most reviews

This chart shows the distribution of review categories.

August 31, 2020

It has taken over a month to hear…

It has taken over a month to hear anything from them. Still have not been reimbursed for paying up front at the vets. They were quick to take my payment out when I bought the plan for my dog but yet still haven't seen what good this insurance is. At this this time I'm not sure if we will renew the insurance plan.

Insurer: Pets Best

By: rebecca aldrich

August 31, 2020

Figo has great customer service.

Figo had great deal but changed underwriters - and now price has doubled, and co-pays are higher. I can't change insurors as our dog has pre-existing condition. Customer service has always been very good.

Insurer: Figo

By: BettyOD

August 31, 2020

Great service

Quick to process claim, no nitpicking

Insurer: Trupanion Canada

By: Richard

Useful
August 31, 2020

Trupanion Saved My Cat's Life!

Response time is exceptional and coverage is very comprehensive. When our pets get sick the coverage is not deleted or reduced. My Kramer has had health issues for most of his life. He is 13 now and was diagnosed with lymphoma at age 11. Before that it was irritable bowel disease. If I had not had pet insurance, I could not have afforded the specialized health care and medications necessary to treat his illnesses. My Kramer is thriving under his medical care, regardless of his underlying conditions.

Insurer: Trupanion Canada

By: Catherine

Useful
August 31, 2020

Service is always excellent.

Service is always excellent.

Insurer: Trupanion Canada

By: Natalie

Useful
August 31, 2020

Very good customer service

Very good customer service

Insurer: Trupanion Canada

By: Jason

Useful
August 31, 2020

Very helpful experience with Allison

Very helpful experience with Allison

Insurer: Trupanion Canada

By: Darlene

Useful
August 31, 2020

Very helpful.

Very helpful. Prompt replies to my questions. Friendly staff.

Insurer: Trupanion Canada

By: Wendy

Useful
August 31, 2020

Very prompt and friendly service!

Very prompt and friendly service! Thank you, Kreanna!

Insurer: Trupanion Canada

By: Stacy

Useful
August 31, 2020

You have always taken care of us quickly and with genuine concern and yes we do recommend you to new pet owners

You have always taken care of us quickly and with genuine concern, and yes we do recommend you to new pet owners

Insurer: Trupanion Canada

By: Tim

Useful

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