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Pet parents across the U.S. and Canada have left over 217,074 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Trupanion - peace of mind!
Trupanion is wonderful! You all don't waste time and are very responsive to questions. I am well-pleased.
Insurer: Trupanion
By: Suzanne
The person I spoke to was very nice and let me know why there's been a delay in processing my claim.
The person I spoke to was very nice and let me know why there's been a delay in processing my claim. However it's been almost 2 weeks since I took my dog to the vet and I still haven't received an update.
Insurer: Trupanion
By: Heather
Staff are very helpful when you call and the customer service on the phone is very good.
Staff are very helpful when you call, and the customer service on the phone is very good. However, when my dog got an ear infection I had to appeal every claim that I put in as the system makes it very difficult to claim (in my experience) and I've had to get my vet involved in order to get their denial of my claim overturned. The appeals system is not quick! It took months to be processed.
Insurer: Trupanion
By: SHEILA
So far, so GREAT!!!
We've had the policy for just over a year (since my pup was eight weeks old), and this was our first time using it. Everything was handled by our vet and Trupanion deposited the reimbursement into my account within a couple days. Very happy with this service! Thank you!
Insurer: Trupanion
By: ANDREA
Maggie's Health
The claim was submitted by our vet and approved. This happened within minutes of submitting the claim.
Insurer: Trupanion
By: Cris
I had used this insurance in 2016 with good results.
I had used this insurance in 2016 with good results. Am in need of using it now.
Insurer: Trupanion
By: Nadeine
Haven"t had a response to my first claim yet
Haven"t had a response to my first claim yet
Insurer: Trupanion
By: Richard