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Pet parents across the U.S. and Canada have left over 216,984 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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A perfect ten
Every time we have dealt with Trupanion we have found their reps. empathetic, knowledgeable, respectful, and kind. We have never experienced an error or complication. Every single situation has been dealt with quickly, and professionally. Claims are expedited quickly and accurately. Really, I can't think of any other business with which we deal that is more flawless. Thank you for helping us take care of our Cello.
Insurer: Trupanion Canada
By: Sandy
Worth the peace of mind
Trupanion is the best of the best. I have such peace of mind knowing I can get the necessary care for my dogs and Trupanion will be there to assist financially. I've recommend them to countless people.
Insurer: Trupanion
By: Sara
Trupanion is great!
Trupanion is great!
Insurer: Trupanion
By: Jason
Trupanion has been very easy to deal with and always friendly service with outcomes I can be happy with
Trupanion has been very easy to deal with and always friendly service with outcomes I can be happy with
Insurer: Trupanion
By:
Trupanion - peace of mind!
Trupanion is wonderful! You all don't waste time and are very responsive to questions. I am well-pleased.
Insurer: Trupanion
By: Suzanne
The person I spoke to was very nice and let me know why there's been a delay in processing my claim.
The person I spoke to was very nice and let me know why there's been a delay in processing my claim. However it's been almost 2 weeks since I took my dog to the vet and I still haven't received an update.
Insurer: Trupanion
By: Heather
Staff are very helpful when you call and the customer service on the phone is very good.
Staff are very helpful when you call, and the customer service on the phone is very good. However, when my dog got an ear infection I had to appeal every claim that I put in as the system makes it very difficult to claim (in my experience) and I've had to get my vet involved in order to get their denial of my claim overturned. The appeals system is not quick! It took months to be processed.
Insurer: Trupanion
By: SHEILA
So far, so GREAT!!!
We've had the policy for just over a year (since my pup was eight weeks old), and this was our first time using it. Everything was handled by our vet and Trupanion deposited the reimbursement into my account within a couple days. Very happy with this service! Thank you!
Insurer: Trupanion
By: ANDREA