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Pet parents across the U.S. and Canada have left over 217,727 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Thanks nancy
Everything is usually great but I want to give special thanks to Nancy Kuchmecki-Lowe, She's vert responsive and concerned about my girls, also very responsive when I try to contact her.
Insurer: Nationwide
By: Bruce
could not be happier with the insurance
Quick turnaround of claims, very easy to submit. Great choice!
Insurer: Nationwide
By: Inna
Trupanion was the best choice we have made with our dog's.
I have been recommending Trupanion to all my friends with pets and on Facebook in the Golden community and Golden Doodles as well. I can't say enough how satisfied we are.
Insurer: Trupanion Canada
By: Judy
Awful communication
Awful awful awful. In March of 2019, I called to cancel my policy. After the confirmation via phone of my identity, they sent an email I was supposed to reply to to CANCEL. Otherwise, they keep my policy, which they did. Feb of 2020, I get a notification cause my premium hit over $100; apparently i have been getting charged since March not noticing. Also, after I intended to cancel, my premium was increased by $27 as well. Called again to cancel, finding out that email confirmation policy has changed. Imagine they found it ridiculous. I’d be contacted about back payments. Never contacted. I called again, put on hold and spoke with a manager who said he’d provide info on back payment. Never was contacted. Just got off that phone, yet again saying they’d contact me via email or mail about the back payment details. I forced the agent to stay on the phone with me till I received this email confirming along with details noted to my account. Extremely frustrating to deal with, can’t imagine how bad communications for a claim would be.
Insurer: Trupanion
By: Bobby Massey
Great Insurance
Didn't think I would ever need to use this and quite often complained to my wife about the monthly bill. But when the time came and we had several thousands of dollars in vet bills, I was glad we had it. I easily filed my claims and within days was reimbursed. They also kept me updated on the status of my claims as the progressed through the process.
Insurer: Healthy Paws
By: Richard
Glad they've changed carriers
Great company, and super easy to talk to on phone. Have had some issues with old carrier, hence the appreciation for the initiative to change carriers on their part. I gave an 8 on ease of claim rating but feel the need to explain. I'm 71 and have been described by my sons as technologically challenged! I eventually do get it, but am slow to file claims and loathe doing it. Figo has been more than patient with me!
Insurer: Figo
By: Sharon
Service and ease beyond my expectations
I could not be happier! The VitusVet application makes it very easy to submit claims. Nationwide truly takes the financial stress out of pet ownership for my family. Thank you so very much!
Insurer: Nationwide
By: Shawn
Insurance is a no brainer.
Sandy became ill. After finding out the cost,we were hesitant. Knowing we had the insurance we went ahead. She is doing better know. And the vet said things are under control.
Insurer: Nationwide
By: Dan
Extremely slow in processing claims
Extremely slow in processing claims. Also very high priced premiums, The last couple of years have seen a drastic decline in customer service.
Insurer: Pets Best
By: Karen Crum
Great Company and Service
Nationwide is a great company. Reasonable rates with superb service. Filing a claim is easy with prompt payment.
Insurer: Nationwide
By: Richard