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Pet parents across the U.S. and Canada have left over 216,974 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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The company offers the most comprehensive coverage of any plan I have researched.
The company offers the most comprehensive coverage of any plan I have researched. The customer service and claims payment have been outstanding.
Insurer: Trupanion
By: Karin
Tabitha yesterday and always whenever I have called the Rep has listened with compassion and patience and has provided the proper and accurate information no matter how short or lengthy the inquiry!
Tabitha yesterday and always whenever I have called, the Rep has listened with compassion and patience and has provided the proper and accurate information no matter how short or lengthy the inquiry! Great understanding that you are calling about a member of the family!
Insurer: Trupanion
By: Barbara
Serena was very friendly and knowledgable.
Serena was very friendly and knowledgable.
Insurer: Trupanion
By: Lisa
Pleasant knowledgeable and helpful
Pleasant, knowledgeable and helpful
Insurer: Trupanion
By: Patricia
New insurance - so far so good!
So far so good! Sending in claims is much easier than Embrace. And the way the insurance works is a bit different. It seems like the processing/review/remediation part took a bit of time, but that may be my vet's response time. Not at all disappointed, in fact pretty happy!! I have a few more claims coming through since my dog is still sick, but I am inclined to move this rating up after I see how things continue to work. Thank you for the help!!
Insurer: Trupanion
By: Christine
My call to Trupanion was helpful.
My call to Trupanion was helpful. The responses were quick, and I am so thankful that I chose to be one of your clients. Thanks to your team.
Insurer: Trupanion
By: Janet
I thought the insurance process at a new vet hospital would be a nightmare.
I thought the insurance process at a new vet hospital would be a nightmare. But, Serena was quick & precise over the phone with my account info, understanding Mika's medical issues, and resolving the pre-approval process in less than 5 minutes.
Insurer: Trupanion
By: Nori
Highly recommended
Highly recommended
Insurer: Trupanion
By: Celeste