216,564+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 216,564 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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I am so grateful for Pets Best
I rescued a dog from the local shelter in October 2019 and immediately signed her up for pet insurance. In November 2019, while out of town for Thanksgiving, she got very sick and was rushed to an out of town vet. Pets Best reimbursed the claim within 45 days. On December 27, 2019, she developed bacterial pneumonia and was rushed to the ER and then to a regional specialist hospital. The bills reached over $6,000 in less than 48 hours. My sweet girl was euthanized within 2 months of rescuing her and I called Pets Best to let them know. I submitted a claim having no hopes they'd reimburse after only paying on the policy for 2 months. Today I received an email letting me know than 90% of Charlie's medical bills will be reimbursed. Several people have mentioned in their reviews the length of time it took to be reimbursed. I figured out early on that if I submitted the medical records along with the invoice it cut the time in half. I have a new rescue dog and immediately signed him up with Pets Best. I could not be happier with this company or the customer service I received when speaking to them on the phone.
Insurer: Pets Best
By: Amy
Both of my pets had problems this past…
Both of my pets had problems this past month. I filed my claims and it was the easiest thing I have done. They have always given me the chance to give my furbabies the best care possible
Insurer: ASPCA
By: Dawn
Always excellent.
As usual, excellent customer service.
Insurer: AKC
By: Frank
Very helpful quick and efficient
Very helpful quick and efficient
Insurer: Trupanion Canada
By: Edith
You are the best in pet care.
You are the best in pet care.
Insurer: Trupanion Canada
By: Mary
Pleased with service.
This claim was completed quickly
Insurer: Trupanion Canada
By: Leslie
Lucas was perfect.
Lucas was perfect. I just feel your monthly rates are a bit too high.
Insurer: Trupanion Canada
By: Bonnie
Jessica is obviously an animal lover and friendly
Jessica is obviously an animal lover and friendly
Insurer: Trupanion Canada
By: William
I paid for insurance for my 6 year old cat and was denied dental coverage 2020.
I paid for insurance for my 6 year old cat and was denied dental coverage 2020. If her teeth had been that bad in 2018 my vet would have suggested dental work. I disagree that she had a precondition and you would not cover the expense. I have cancelled her coverage therefore would not recommend your service to other people. Should I have any issues with my other cat I will cancel her policy.
Insurer: Trupanion Canada
By: Eleanor
Good friendly service.
Good, friendly service. Trupanion stands by its promises. Takes care of everything for me, quickly. Makes stressful situations much easier.
Insurer: Trupanion Canada
By: Alexandra