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I appreciate the service Trupanion has provided me but would always tell people to shop around for themselves.
I appreciate the service Trupanion has provided me, but would always tell people to shop around for themselves.
Insurer: Trupanion
By:
I don't think I waited a full 60 seconds before someone came on line to "chat" with me and he immediately proposed a solution to my problem.
I don't think I waited a full 60 seconds before someone came on line to "chat" with me, and he immediately proposed a solution to my problem. Having recently retired from a heavily customer-service oriented organization, I thoroughly appreciate the level of accommodation your company provides.
Insurer: Trupanion
By:
I have never had any issues with Trupanion.
I have never had any issues with Trupanion. I'm honestly not sure what I'd do without it for my dog who has seizures. Between the monthly meds, and a tumor removal at one point, I'd be in debt if it wasnt for her insuance.
Insurer: Trupanion
By:
I think the communication between vet customer and trupanion is lacking.
I think the communication between vet, customer and trupanion is lacking. I also believe a veterinarian needs to be more cognizant of what they notate as it is not always what is communicated to the customer and can result in non-coverage in the future.
Insurer: Trupanion
By: Carrie
Unclear
I'm never sure why things are or aren't covered.
Insurer: Trupanion
By: Jessica
First time using trupanion
It was great, vet clinic submitted the bills, and the turnaround was fast.
Insurer: Trupanion
By: Deb
I've had Trupanion since Crosby was about 8 weeks old.
I've had Trupanion since Crosby was about 8 weeks old. I've never had a problem. This will be our first claim and it seems straight forward and quick.
Insurer: Trupanion
By:
Jordan was a big help and made me understand my plan better.
Jordan was a big help and made me understand my plan better.
Insurer: Trupanion
By:
Krista was very compassionate and caring.
Krista was very compassionate and caring.
Insurer: Trupanion
By: Edward
My experience with Trupanion has been exceptional!
My experience with Trupanion has been exceptional! My dog, Blade collapsed in 2017 (infection on his brain) which he recovered from because I was able to get him the treatment he needed. In 2020 he became lame and I (again) was able to get him the proper treatment and he is on the mend. I would not be able to provide these services to Blade without the help of Trupanion. I am extremely grateful and Blade is too! :)
Insurer: Trupanion
By: Elizabeth