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MetLife Pet Insurance is 1000% worth it
I've been a customer for about a year and a half, and have submitted numerous claims. This company has truly been a breeze to work with. They review and reimburse claims quickly. Their customer service agents, whom I have spoken with multiple times, are extremely helpful and friendly, and there is never a long wait time. You speak with agents who work here in the US, I've never spoke with an outsourced agent. Would absolutely recommend.
Insurer: MetLife
By: Casey Klopp
Fast and easy to work with
Fast and easy to work with
Insurer: Fetch
By: Jean Conrad
My Great Experience with Fetch
Called Fetch today to get Pet insurance for my little Kunu. This is my first time with them. And it was a wonderful experience dealing with Aileen. She was so very efficient, courteous and professional on the phone. I was very pleased dealing with her and in a short time was set up with a Pet Insurance Plan for little Kunu. Thank you ! Aileen for all you help You are certainly a Pet lover as well as very competent on how Fetch functions. It was a pleasure talking to you. All the very best for the future. Have a wonderful day!
Insurer: Fetch Canada
By: Zeena Y Dias
New customer at Trupanion
I bought pet insurance for my 2 cats last week. I'm a new customer. Kimia Jahangiri was my point of contact at Trupanion. She is extremely professional, knowledge and courteous. Thank you Kimia for having answered all my questions.
Insurer: Trupanion Canada
By: Farnaz A
Easy to use
Easy to use. Liked seeing the price adjustment with benefit.
Insurer: Nationwide
By: Warren
Quick & easy
Quick & easy, when the internet is working properly.
Insurer: Embrace
By: Flo
Easy to submit claim
Easy to submit claim, easy deposit of bill
Insurer: MetLife
By: Karen Mitchoff
Could improve on making policies clear…
Could improve on making policies clear to customers and how they’ll apply to your pets coverage.
Insurer: Spot
By: Anonymous
Easy claim form ,very simple to fill…
Easy claim form ,very simple to fill out, quick and expedite response
Insurer: Spot
By: GARY
Erroneous diagnoses for my claims
My claims form apparently when through some automated reviewing came up with a totally erroneous conclusion. Aspen went in for hemorrhagic gastroenteritis and you came up with 3 diagnoses: diarrhea, motion sickness & uveitis. Where in the world did you come up with those other 2 diagnoses?? there is no mention of either problem in the records. Then you took off $250 for each diagnosis leaving me with a huge deficit to pay. This was not the first time this happened either--once before you did the same thing--making up diagnosis that was not true. A top notch insurance system should not be working so inefficiently Please do a better job
Insurer: Trupanion
By: Mary Jo Parys