217,070+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 217,070 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.

217,070 total


Most selected providers in "March, 2026"

This chart shows the distribution of the most selected pet insurance providers in March, 2026.

Providers with highest rating

Embrace

19,793 reviews

4.9
Healthy Paws

11,080 reviews

4.9
Fetch

5,410 reviews

4.9
Trupanion

55,032 reviews

4.9
Pets Best

8,950 reviews

4.9

Category with most reviews

This chart shows the distribution of review categories.

February 18, 2020

because your always so helpful and caring

because your always so helpful and caring

Insurer: Trupanion

By: Mitchell

Useful
February 18, 2020

Because she was very helpful thoughtful friendly and listened to me.

Because she was very helpful, thoughtful, friendly and listened to me... I'm grateful for having this insurance for our dog, who is in remission for 2 year cancer free now.., so thank y'all!!

Insurer: Trupanion

By: Kym

Useful
February 18, 2020

because customer service was very helpful

because customer service was very helpful

Insurer: Trupanion

By: Shauna

Useful
February 18, 2020

at first the customer service got my policy completely wrong but later on victoria helped me find my policy number and said she will stay with me no matter how long it takes.

at first the customer service got my policy completely wrong but later on victoria helped me find my policy number and said she will stay with me no matter how long it takes. Thanks victoria!

Insurer: Trupanion

By: Kaiqiao

Useful
Verified February 17, 2020

A Godsend

I am so grateful for the coverage you provided for my dog's recent emergency back surgery. He required immediate surgical intervention to prevent paralysis and perhaps worse. The anguish of having a beloved family member face a potentially life-threatening illness is compounded to an almost unendurable degree when one cannot afford the medical help required. Trupanion providing 90% coverage of my dog's medical needs was a tremendous blessing, which enabled me to provide him with the best medical care available and prevented the huge burden of debt I have incurred with other precious pets for whom I did not have insurance. A sincere thank you to you, Trupanion, for providing so much coverage for this emergency. You were a true Godsend to both my dog and to me!

Insurer: Trupanion

By: Abby

Useful
February 17, 2020

Figo Pet Insurance

Figo offers pet insurance at a reasonable rate and they are prompt to process claims.

Insurer: Figo

By: Customer

February 17, 2020

Well worth the money!

Although we have had dogs at various times in our lives, we hadn't had one for several years when I decided to get Oliver. We had never had pet insurance on any of our dogs before so we didn't get it on Oliver at first. However, Oliver had a few health issues in the first year of his life and we decided perhaps we should get insurance. He has since had one surgery and is prone to stones in his urinary tract. ASPCA has paid as promised and that is important. The only issue I had with them early on was when a claim was denied that I thought should have been paid. When I called the company to ask why, they explained their rationale but also told me that I could file an appeal which I did. I got additional information from my vet and after they reviewed the new information the claim was approved. I felt they were fair and open to reviewing their original decision. I also learned that I needed to be sure I submitted as much detail as I could. I am very pleased with the company, their service and the friendliness of their customer service. It is definitely well worth the money.

Insurer: ASPCA

By: Barbara

Useful
February 17, 2020

EXCELLENT COMPANY

It SEEMS this pet insurance is expensive, but I don't agree. My doggie (Charlie) is covered for anything he needs. I feel the cost is totally worth it!! I have had ZERO issue with this company (Embrace Pet Insurance). Customer service is very helpful and friendly! The claims process, whether it is for wellness or illness, is super fast and easy to submit claims! The claims are paid quickly and I have the full insurance. I am so happy to have Embrace Pet Insurance! I have submitted claims 3 times (2 for wellness and 1 for illness) and it was taken care of in a very timely manner. I have ZERO complaints and I feel very secure and happy knowing a member of my family is well taken care of in the even of....well...anything when it comes to my doggies health and wellness. I am a licensed insurance agent for people insurance so I am a real person. I highly recommend this insurance for anyone who has a fur child! Thank You Embrace!!

Insurer: Embrace

By: Berth

Useful
February 17, 2020

Find any excuse to deny claim but happy to take your money

These people denied a claim. My dog was in the yard playing with the other dog. I don't know if he scratched her eye or a branch that was in the yard scratched her eye but I can pin point the accident to a date and period of time within 3 hours. they're denying the claim for pre-existing conditions. Absolutely absurd

Insurer: Embrace

By: Rhonda

Useful
February 17, 2020

Peace of mind during an emergency

Healthy Paws provided excellent coverage and customer service during a recent emergency with my dog. I had the peace of mind knowing my expenses would be reimbursed exactly as stated in my policy. I was able to approve fairly expensive but vitally necessary tests and treatment. I provided Healthy Paws the invoices and medical records and my reimbursement was direct deposited into my checking account within the week. They even followed up to check on my dog’s progress which has been remarkable.

Insurer: Healthy Paws

By: Laurie

Useful

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