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Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.
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Both Kim and Alicia were very helpful for a priority insurance request and I really appreciate their assistance.
Both Kim and Alicia were very helpful for a priority insurance request, and I really appreciate their assistance. Highly recommended.
Insurer: Trupanion
By: Phil
Customer service is always a short wait and problems solved quickly.
Customer service is always a short wait and problems solved quickly. Reimbursement checks are also fairly timely.
Insurer: Trupanion
By: Barbara
Customer service is always quick and easy!
Customer service is always quick and easy!
Insurer: Trupanion
By:
Customer service especially Christina is excellent
Customer service, especially Christina, is excellent
Insurer: Trupanion
By: Patricia
ease of enrolling online and changing some details.
ease of enrolling online and changing some details. i'm reserving giving an extra 1 point after i have actually used the policy and see how well it works for me.
Insurer: Trupanion
By:
Easy to submit a claim.
Easy to submit a claim. Fast response time
Insurer: Trupanion
By: Theresa
Everyone was so professional and customer focused.
Everyone was so professional and customer focused. Very supportive and no negative input that would lead me to believe you'd decline my claim. Appreciate the positive approach, regardless of whether it will be approved or not.
Insurer: Trupanion
By: Karen
Excellent customer service and prompt answers.
Excellent customer service and prompt answers.
Insurer: Trupanion
By: Nestor
Friendly and knowledgeable
Friendly and knowledgeable
Insurer: Trupanion
By: Carolina
I chose this score because the people who work there are really animal lovers as I'am and they really speak my language.
I chose this score because the people who work there are really animal lovers, as I'am, and they really speak my language. , which I appreciate. Each and everyone I have ever had a conversation with is very kind and understanding. Thanks to all of the emloyees, Diane Goodman
Insurer: Trupanion
By: Diane