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Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.
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Happy customer
Easy to work with. Fast service.
Insurer: Trupanion
By: Saundra
Every time I have called Trupanion all the associates are so very knowledgeable and courteous they really treat you like family!
Every time I have called Trupanion all the associates are so very knowledgeable, and courteous, they really treat you like family!
Insurer: Trupanion
By: Angelo
Claims
Extremely easy claims process!
Insurer: Trupanion
By: Lisa
fast payment-easily available for questions
fast payment-easily available for questions
Insurer: Trupanion
By: Iris
Fasy easy questions answered
Fasy, easy, questions answered
Insurer: Trupanion
By: Pamela
Friendly knowledgeable service.
Friendly, knowledgeable service.
Insurer: Trupanion
By: Denise
Great customer service
Great customer service
Insurer: Trupanion
By: Susannah
Happy with coverage and customer service
Happy with coverage and customer service
Insurer: Trupanion
By: Sandy
I have always thought the customer service was great but I haven't had to file a claim so I don't know how that process will go.
I have always thought the customer service was great, but I haven't had to file a claim so I don't know how that process will go.
Insurer: Trupanion
By:
I have been recommending Trupanion to all my friends and family for years now.
I have been recommending Trupanion to all my friends and family for years, now. I am blown away by their incredible customer service team, superb platform, and speed. I had a scary situation with my kitten, where he had to have an emergency surgery and we couldn’t afford it, I’d just lost my job. The representatives at Trupanion were kind, sympathetic, calm, and very helpful. They took care of EVERYTHING. Even going as far as speaking with the vet, directly, to figure out the financial details. It’s not the only time I’ve received help from their team in a pet-related situation. In every interaction, I’ve felt supported and understood. Honestly, my life would be much easier if my OWN health insurance was THIS good. 10/10 would recommend them.
Insurer: Trupanion
By: Bryan