216,375+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 216,375 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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I have been with PetsBest for 4 years…
I have been with PetsBest for 4 years now and while they have been a good insurance company as far as coverage for my dog, recently, it seems that their customer service and length of time for claim reimbursement is getting increasingly longer. I've never had to wait over a month for a reimbursement until now. It's kind of a bummer. Also, my rates have increased significantly (reasoning being my dog is getting older), but it's quite a hike year to year.
Insurer: Pets Best
By: Jennifer
Great customer service and fair pricing
I'm very impressed with Figo's customer service team and the overall interface experience in filing and submitting claims. We were searching for health insurance for our 9 year old dog, Tony, when we came across Figo. We liked the pricing structure and how the explanation of benefits was simple, so we went with it. The app an texting approach to contact customer service is fantastic, as you can get questions answered fairly quickly. We recently submitted a claim for Tony, and the whole process took less than 1 week! (including money in my bank). I highly recommend Figo to anyone considering affordable pet health insurance and great customer service.
Insurer: Figo
By: Sree
I will never have a dog without Figo again!
This is the first time we've had pet insurance. I will never have a pet without insurance again. The app is really easy to use, when I need to call in, everyone is so helpful.
Insurer: Figo
By: Jeanette
Prompt, efficient service.
I like someone who asked what I needed, I told her and she got it done.
Insurer: AKC
By: Anna
They are quick to process and pay out…
They are quick to process and pay out your claims. Fill out the form online and attach your supporting documents and you have your payment direct deposited in your account quickly. Our last one was within a week
Insurer: ASPCA
By: Deanna Ashcraft
Wonderful service
My Husky ruptured a salivary mucocele seal and after several vet visits and attempts at getting it to heal, he ended up requiring surgery. Figo insurance allowed us to provide the absolute top care to our pup. The claims process is simple and payments were made on every claim (almost a dozen claims) within 48 hours. It is stressful enough having a sick or injured pet, trying to decide if you can afford to care for your pet properly shouldn't be a factor when making medical decisions for your furry family members. Having the peace of mind throughout this process, knowing I could provide my boy with the specialist care he needed is something I am very thankful to Figo for. I highly recommend them to any pet owner.
Insurer: Figo
By: Amanda
Happy dog mom
Excellent customer service, competitive rates, and great coverage make ASPCA insurance the right one for my big baby. I have had this insurance for over 2 years and it has more than paid for itself. My dog has had to have 3 surgeries and had some bladder issues. Insurance covered them all. And customer service has contacted me several times just to ask how my baby was doing. I am very pleased.
Insurer: ASPCA
By: Angie
PetsBest has covered everything without question
PetsBest has covered both of my dogs TPLO surgeries (about $4k a piece plus the cost of meds and rechecks) and also cover his continual allergy issues (he gets immunotherapy injections that are very pricey). Without PetsBest, we would be in debt over our dog. Thanks so much!
Insurer: Pets Best
By: Kellee