216,375+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 216,375 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.

216,375 total


Most selected providers in "March, 2026"

This chart shows the distribution of the most selected pet insurance providers in March, 2026.

Providers with highest rating

Embrace

19,772 reviews

4.9
Healthy Paws

11,054 reviews

4.9
Fetch

5,371 reviews

4.9
Trupanion

55,032 reviews

4.9
Pets Best

8,917 reviews

4.9

Category with most reviews

This chart shows the distribution of review categories.

February 10, 2020

I have been with PetsBest for 4 years…

I have been with PetsBest for 4 years now and while they have been a good insurance company as far as coverage for my dog, recently, it seems that their customer service and length of time for claim reimbursement is getting increasingly longer. I've never had to wait over a month for a reimbursement until now. It's kind of a bummer. Also, my rates have increased significantly (reasoning being my dog is getting older), but it's quite a hike year to year.

Insurer: Pets Best

By: Jennifer

February 10, 2020

Great customer service and fair pricing

I'm very impressed with Figo's customer service team and the overall interface experience in filing and submitting claims. We were searching for health insurance for our 9 year old dog, Tony, when we came across Figo. We liked the pricing structure and how the explanation of benefits was simple, so we went with it. The app an texting approach to contact customer service is fantastic, as you can get questions answered fairly quickly. We recently submitted a claim for Tony, and the whole process took less than 1 week! (including money in my bank). I highly recommend Figo to anyone considering affordable pet health insurance and great customer service.

Insurer: Figo

By: Sree

Useful
February 10, 2020

I will never have a dog without Figo again!

This is the first time we've had pet insurance. I will never have a pet without insurance again. The app is really easy to use, when I need to call in, everyone is so helpful.

Insurer: Figo

By: Jeanette

Useful
February 10, 2020

Good!!!

Good!!!!

Insurer: Trupanion

By: Mary

Useful
February 10, 2020

Prompt, efficient service.

I like someone who asked what I needed, I told her and she got it done.

Insurer: AKC

By: Anna

Useful
Verified February 09, 2020

They are quick to process and pay out…

They are quick to process and pay out your claims. Fill out the form online and attach your supporting documents and you have your payment direct deposited in your account quickly. Our last one was within a week

Insurer: ASPCA

By: Deanna Ashcraft

February 09, 2020

Wonderful service

My Husky ruptured a salivary mucocele seal and after several vet visits and attempts at getting it to heal, he ended up requiring surgery. Figo insurance allowed us to provide the absolute top care to our pup. The claims process is simple and payments were made on every claim (almost a dozen claims) within 48 hours. It is stressful enough having a sick or injured pet, trying to decide if you can afford to care for your pet properly shouldn't be a factor when making medical decisions for your furry family members. Having the peace of mind throughout this process, knowing I could provide my boy with the specialist care he needed is something I am very thankful to Figo for. I highly recommend them to any pet owner.

Insurer: Figo

By: Amanda

Useful
February 09, 2020

Happy dog mom

Excellent customer service, competitive rates, and great coverage make ASPCA insurance the right one for my big baby. I have had this insurance for over 2 years and it has more than paid for itself. My dog has had to have 3 surgeries and had some bladder issues. Insurance covered them all. And customer service has contacted me several times just to ask how my baby was doing. I am very pleased.

Insurer: ASPCA

By: Angie

Useful
February 09, 2020

PetsBest has covered everything without question

PetsBest has covered both of my dogs TPLO surgeries (about $4k a piece plus the cost of meds and rechecks) and also cover his continual allergy issues (he gets immunotherapy injections that are very pricey). Without PetsBest, we would be in debt over our dog. Thanks so much!

Insurer: Pets Best

By: Kellee

February 09, 2020

I am so impressed with the service that I am recommending to all my friends that have pets

I could not have asked for better service. Figo made a stressful time so much easier.

Insurer: Figo

By: Karen

Useful

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