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Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.
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John did a great job.
John did a great job.
Insurer: Trupanion
By: Pamela
Less money than anticipated counted towards deductible.
Less money than anticipated counted towards deductible.
Insurer: Trupanion
By: Anna
Love the direct payment to the vet no gimmick.
Love the direct payment to the vet, no gimmick.
Insurer: Trupanion
By: Wymond
Monica was amazing!
Monica was amazing! I have never had to use my policy in 5 1/2 years and she took the time to literally hold my hand thru the process! Very caring and wonderful to talk with!
Insurer: Trupanion
By: Thomas
My representative Andrea was helpful and efficient; as usual with Trupanion staff.
My representative, Andrea, was helpful and efficient; as usual with Trupanion staff.
Insurer: Trupanion
By:
Resolved my issue and got me the info I requested
Resolved my issue and got me the info I requested
Insurer: Trupanion
By: Nathan
Service is great and reliable!
Service is great and reliable!
Insurer: Trupanion
By:
Stephanie H was very professional
Stephanie H was very professional
Insurer: Trupanion
By: Kimberly
Need for Direct Pay to Veterinarian's
The claim took a little too long to close out. My pets would be better protected with direct pay to the veterinarian's office but I find this all too often not available. Trupanion should do more to get this into the field. Also, I am finding the rates go up every year which tempts me to look for another carrier.
Insurer: Trupanion
By: Melanie