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Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.
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Great service and response, customer friendly webpage.
Customer friendly webpage; easy to navigate. Easy to make a claim, quickly provide assistance, and reimbursement/coverage occurs in no time.
Insurer: Embrace
By: Cyn
Incredible company. Highly recommend!
I’ve never had a single issue with this company. They have always promptly and accurately reimbursed me for all of my claims throughout the years. I would highly recommend this insurance company to anyone.
Insurer: Embrace
By: F Marino
It’s straight to the point on the app…
It’s straight to the point on the app itself and they do cover a lot well of course I have 80% but it’s true to that number. And if you ever have any questions, you can actually speak to an actual person whether you call or whether you do it through their chatting on the app. But they’re very attentive and Quick to respond.
Insurer: MetLife
By: AB
Very user friendly and speedy results
Very user friendly and speedy results. The only thing I would change is to have a system in which the insurance and veterinary offices could talk to each other directly instead of having the pet owner do the legwork after the fact for a reimbursement, although I know that's not necessarily Embrace's fault but an industry standard (AKA industry minimum).
Insurer: Embrace
By: Jake Retz
Very responsive on claims.
Very responsive on claims.
Insurer: Pumpkin
By: Karen
Easy to talk to and easy to navigate APP
Easy to talk to and easy to navigate APP
Insurer: Embrace
By: Michael Moen
Fast and accurate!
Really fast customer service and quick payment on claim.
Insurer: Embrace
By: Roxanne
Great experience so far!
Great experience so far!
Insurer: Spot
By: eugenia salas
Glad we got our Pet covered by Spot Insurance
This insurance was one of the most important decisions I made for my beloved family member, my cat Nangua. One night he urinated blood after midnight and we looked around for any emergency vet hospital that can examine and treat him. That was only the beginning of our journey of fighting against Nangua’s urinary problem. We have been to the emergency more the three times. The medical bill amassed has reached 5K but we were never worried about the bill. Spot insurance reviewed the invoices and completed the reimbursement so fast. I already received the direct deposit in my bank account for the first three invoices. What surpassed my expectations is Spot can also cover the prescription food that the vet prescribed for Nangua’s urinary condition. One can costs more than $4!
Insurer: Spot
By: Alice Shi