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Pet parents across the U.S. and Canada have left over 217,074 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Efficient Claims Management
Great insurance and payment is very timely. The only issue is trying to find the online claims payment where the claim is submitted online. The only link on the home page when you log-in is "email your claims" which then requires you to download a claim form and send an email. There needs to be a link for actually doing all the submission on line as well and it is hard to find and it is only when you link to the FAQs (which makes no sense). I would think it would be easy just to put a link to submit a claim right below "policy details and forms" on the policy holder's home page. Then it would open the link that is found on the FAQs and would be for that specific animal. :)
Insurer: Nationwide
By: Kathy
Thank you for your support. Appreciate the insurance being in place and consistent in approach.
While the reimbursement took time, once approved we were pleased with the outcome. My only criticism is the lack of updates and communications as we waited for claim approval - no updates as to the receipt of records when requested, and no formal communication when claim was approved. I had to keep checking the status from the website in order to see the new claim approval status. Otherwise, claim submissions and website information, etc. is great!
Insurer: Nationwide
By: Jill
Thanks so much now for your quick turnarounds - before it was at least thre weeks
Hanks again for your good service
Insurer: Nationwide
By: Ave
Lola give it 10 Paws
We have a 2 1/2 yr old that has had an upset belly since we rescued her at 9 months. Lots of tests and scans yet Nationwide hasn't denied a single claim. Thank you for helping us find the cause of our sweet girl's issues.
Insurer: Nationwide
By: Jackie
You're crazy if you don't have Pet Insurance for your pet.
I am so thankful that I purchased Nationwide Pet Insurance 3 years ago. It is worth every penny of the monthly premium. Without the insurance I don't know if I could have afforded the tests and surgery to remove a Cancerous tumor. I would tell anyone if you really love your pet and treat him as a member of your family, you would be crazy not to have them covered with Nationwide Pet Insurance. It also helps if all your other insurance is with Nationwide because you qualify for a 5% discount on the Pet Insurance.
Insurer: Nationwide
By: Charles
They don’t pre approve meds and make mistakes when authorizing.
I will not recommend this company to anyone since a mistake was made a not corrected after several attempts. I have been a custom bet for 9 years.
Insurer: Nationwide
By: Angela
By Far The Best Pet Insurance Company!
Healthy Paws is by far the most loving, caring and efficient company I’ve ever worked with. It is obvious from the start that this is way more than a business to them. They genuinely care about my pets in every way. I recently had a very scary incident with my 8 mo old kitten and they were there for me the entire time he was hospitalized. Filing the claims was simple and the turnaround response time was remarkably fast. It was a week from submitting my forms to receiving my reimbursements. They even checked in with me later to see how my kitten was doing. I am truly impressed and feel very lucky that I had Healthy Paws as my kittens health insurance company. I highly recommend.
Insurer: Healthy Paws
By: Nancy
Thanks for your continued support and caring
great service, always personable on the phone, quick reviews of claims.
Insurer: Nationwide
By: Lew
Love Nationwide!
It gives me so much comfort that whatever happens to Daisy, she will have the best of medical treatment.
Insurer: Nationwide
By: Minna
Best decision I could’ve made for my pets and my wallet
I feel so confident that I can take the best care of my cats knowing I have nationwide backing them. I’m not worried that I can’t do a necessary treatment because of the price. Everything is handled quickly and being able to submit claims via an app is outstanding!
Insurer: Nationwide
By: Bridget