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Got put on hold for 10 minutes than was told I would get a call back which never happened.
Got put on hold for 10 minutes than was told I would get a call back which never happened...not a fan of rate raises when on a fixed Income...
Insurer: Trupanion
By: Mark
I have had nothing but good experiences with having Trupanion.
I have had nothing but good experiences with having Trupanion. Customer service agents are always very nice and helpful! With my dog going through chemo I am so glad I have Trupanion as my pet insurance.
Insurer: Trupanion
By: Mary
I just had excellent customer service through the chat with Ali.
I just had excellent customer service through the chat with Ali. She was very helpful and took care of my questions.
Insurer: Trupanion
By:
Prompt service
I would recommend Trupanion for sure...... their service and follow-ups are prompt, does take a while to get the check, nevertheless I am reimbursed 90% as stated. Thank you for your prompt and courteous service.
Insurer: Trupanion
By: Jayashree
It was great we only pay our deductible and that makes it so much nicer.
It was great, we only pay our deductible and that makes it so much nicer....other pet insurances you need to pay all then submit.
Insurer: Trupanion
By: David
SWIFT ATTENTION
Response was quick and considerate
Insurer: Trupanion
By: Ronald
Samson the Shitzu.
Thank you for all of your assistance. It is a very easy and painless experience
Insurer: Trupanion
By: David
Tessa’s Family
Very professional ina all aspects of the procedure.
Insurer: Trupanion
By: Girard
Very quick paying claims and everyone I contact is very helpful.
Very quick paying claims and everyone I contact is very helpful. Plus they pay our vet directly.
Insurer: Trupanion
By:
Easy to communicate with.
Easy to communicate with. Quick service and very friendly.
Insurer: Trupanion Canada
By: