154,902+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.

236,046 total


Most selected providers in "November, 2025"

This chart shows the distribution of the most selected pet insurance providers in November, 2025.

Providers with highest rating

Embrace

20,329 reviews

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Fetch

27,484 reviews

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Pets Best

14,162 reviews

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Trupanion

63,005 reviews

4.8

Category with most reviews

This chart shows the distribution of review categories.

September 17, 2020

Excellent customer service.

Excellent customer service. Have not submitted a claim for reimbursement yet...glad my dog is healthy. Just a bit expensive and seems like the monthly payments keep rising.

Insurer: Trupanion

By: Catherine

Useful
September 17, 2020

All my questions were answered

All my questions were answered

Insurer: Trupanion

By: Peggy

Useful
September 17, 2020

Because I like how Trupanion isn’t age based.

Because I like how Trupanion isn’t age based.

Insurer: Trupanion

By: Carol

Useful
September 17, 2020

Both Kim and Alicia were very helpful for a priority insurance request and I really appreciate their assistance.

Both Kim and Alicia were very helpful for a priority insurance request, and I really appreciate their assistance. Highly recommended.

Insurer: Trupanion

By: Phil

Useful
September 17, 2020

Customer service is always a short wait and problems solved quickly.

Customer service is always a short wait and problems solved quickly. Reimbursement checks are also fairly timely.

Insurer: Trupanion

By: Barbara

Useful
September 17, 2020

Customer service is always quick and easy!

Customer service is always quick and easy!

Insurer: Trupanion

By:

Useful
September 17, 2020

Customer service especially Christina is excellent

Customer service, especially Christina, is excellent

Insurer: Trupanion

By: Patricia

Useful
September 17, 2020

ease of enrolling online and changing some details.

ease of enrolling online and changing some details. i'm reserving giving an extra 1 point after i have actually used the policy and see how well it works for me.

Insurer: Trupanion

By:

Useful
September 16, 2020

Love this company

Love this company! Communication is great, even when they know they are delayed, they give you a heads up. I have 2 claims processed without issue. I actually made the switch because my previous insurance company was more expensive and I am so happy I did.

Insurer: Pets Best

By: Vinny

September 16, 2020

Efficient and compassionate Insurance company

We had an unfortunate accident with our Lab. He ingested a rag and it got stuck in his intestine. This required hospitalization, surgery and intensive care. In spite of excellent care, he died. We incurred significant vet expenses which Pets Best promptly and efficiently covered. It was an easy upload of expenses and direct deposit to our bank. Thanks for your help in this difficult of times.

Insurer: Pets Best

By: Bill

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