216,391+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 216,391 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.

216,391 total


Most selected providers in "March, 2026"

This chart shows the distribution of the most selected pet insurance providers in March, 2026.

Providers with highest rating

Embrace

19,773 reviews

4.9
Healthy Paws

11,054 reviews

4.9
Fetch

5,377 reviews

4.9
Trupanion

55,032 reviews

4.9
Pets Best

8,927 reviews

4.9

Category with most reviews

This chart shows the distribution of review categories.

Verified February 14, 2020

That is correct

That is correct, excellent service, from an understanding group of people at the Company. I have recommended Trupanion to all I know who are choosing a pet companion..

Insurer: Trupanion Canada

By: Lorene

Verified February 14, 2020

great costumer service

very pleased with the services so far

Insurer: Prudent Pet

By: matand3

February 14, 2020

Pretty disappointed with how long it…

Pretty disappointed with how long it takes to resolve a claim. And really upset that because we had two issues with same incident you are able to alter the terms of my contract for it to be excluded. Makes me wonder why I even have pet insurance.

Insurer: Pets Best

By: cindystube

February 14, 2020

Awesome

Cinder our Dutchie is a crazy little girl who snapped one of her K9’s going after a ball, her needed surgery, Healthy Paws was there for us, knowing that her surgery was covered eased our hearts and minds. These guys were great with follow up email to check on how she was doing as well, that was very much appreciated.

Insurer: Healthy Paws

By: DARIA

Useful
February 14, 2020

Absolutely superb customer care.

We have been with Healthy Paws for 8 years, 4 dogs and a cat, they have been awesome. They have helped us thought five different surgeries over the years and have always followed up to see how the dogs are doing. We love them.

Insurer: Healthy Paws

By: Daria

Useful
February 14, 2020

Quick, easy, and they actually care about my Winnie

So easy and quick and they’re so kind. I’ve had the best experience with submitting claims and asking questions to customer service. This is one of those companies that really care about what they do and it shows. The app is intuitive and easy to use and reimbursements come SO QUICK. Having this policy takes such a big weight off my shoulders knowing I’ll never have to worry about whether to get Winnie the care she needs or have money for rent the nicest month.

Insurer: Healthy Paws

By: Emily

Useful
Verified February 14, 2020

You guys have been wonderful!

You guys have been wonderful. After forty-one years of having three miniature dachshunds in our lives and having no insurance, we heard about Trupanion. So with Kaiser Bismarck von König, aka Tito, we signed up. And we are thankful we did. Tito has either a serious allergy to something or some thus-far undiscovered genetic condition, but his throat congestion is heartbreaking to witness. He is such a good-natured and beautiful puppy, but he has this one "little" problem that we haven't solved yet. Because of our age, we know that Tito will most probably be our last dog. Thanks for the incredible promptness of your payments directly to the generalist vets, the specialists, and to us. We are so grateful to have your insurance.

Insurer: Trupanion

By: Drs. Bruce King and Margaret King

February 14, 2020

I recently got a policy with Pets Best…

I recently got a policy with Pets Best and filing claims couldn't be easier and the response was fast. The option of direct deposit is a plus. Speaking with a representative is fast hardly any wait time and they answered all my questions! Very happy i got a policy!

Insurer: Pets Best

By: Toni

February 14, 2020

Avoid at all costs

Awful. Save your money and go elsewhere. Will have long wait times, I had to wait over a month to hear back on my claim.

Insurer: Pets Best

By: Nick

Useful
February 14, 2020

Truly the best pet insurance

I have an almost four year old french bulldog who has a few health issues, one of which is recurring aspiration pneumonia. This diagnosis has rung me up some serious vet bills but Pets Best Pet Health Insurance has saved my buns with bills. They process claims and reimburse you in a timely manner. You may have to wait a few weeks but I know people who have to wait months for reimbursement and the amount is no where near what Pets Best will reimburse you. I'm a real customer with a real dog who requires a lot financially and she wouldn't be here, and I would be in serious debt, without Pets Best. Thank you Pets Best Pet Health Insurance!

Insurer: Pets Best

By: Jessie Tries

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