216,984+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 216,984 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
216,984 total
What are you looking for?
Most selected providers in "March, 2026"
This chart shows the distribution of the most selected pet insurance providers in March, 2026.
Providers with highest rating
19,791 reviews
11,077 reviews
5,407 reviews
55,032 reviews
8,940 reviews
Category with most reviews
This chart shows the distribution of review categories.
Awful communication
Awful awful awful. In March of 2019, I called to cancel my policy. After the confirmation via phone of my identity, they sent an email I was supposed to reply to to CANCEL. Otherwise, they keep my policy, which they did. Feb of 2020, I get a notification cause my premium hit over $100; apparently i have been getting charged since March not noticing. Also, after I intended to cancel, my premium was increased by $27 as well. Called again to cancel, finding out that email confirmation policy has changed. Imagine they found it ridiculous. I’d be contacted about back payments. Never contacted. I called again, put on hold and spoke with a manager who said he’d provide info on back payment. Never was contacted. Just got off that phone, yet again saying they’d contact me via email or mail about the back payment details. I forced the agent to stay on the phone with me till I received this email confirming along with details noted to my account. Extremely frustrating to deal with, can’t imagine how bad communications for a claim would be.
Insurer: Trupanion
By: Bobby Massey
Great Insurance
Didn't think I would ever need to use this and quite often complained to my wife about the monthly bill. But when the time came and we had several thousands of dollars in vet bills, I was glad we had it. I easily filed my claims and within days was reimbursed. They also kept me updated on the status of my claims as the progressed through the process.
Insurer: Healthy Paws
By: Richard
Glad they've changed carriers
Great company, and super easy to talk to on phone. Have had some issues with old carrier, hence the appreciation for the initiative to change carriers on their part. I gave an 8 on ease of claim rating but feel the need to explain. I'm 71 and have been described by my sons as technologically challenged! I eventually do get it, but am slow to file claims and loathe doing it. Figo has been more than patient with me!
Insurer: Figo
By: Sharon
Service and ease beyond my expectations
I could not be happier! The VitusVet application makes it very easy to submit claims. Nationwide truly takes the financial stress out of pet ownership for my family. Thank you so very much!
Insurer: Nationwide
By: Shawn
Insurance is a no brainer.
Sandy became ill. After finding out the cost,we were hesitant. Knowing we had the insurance we went ahead. She is doing better know. And the vet said things are under control.
Insurer: Nationwide
By: Dan
Extremely slow in processing claims
Extremely slow in processing claims. Also very high priced premiums, The last couple of years have seen a drastic decline in customer service.
Insurer: Pets Best
By: Karen Crum
Great Company and Service
Nationwide is a great company. Reasonable rates with superb service. Filing a claim is easy with prompt payment.
Insurer: Nationwide
By: Richard
Absolutely incredible and amazing how fast my claims were processed.
During a very difficult time and a situation that created financial stress the processing of the claims for my dog we're handled expeditiously and the process was incredibly easy. I think the human health insurance companies could learn a great deal from the way this company handles their customers. Thank you so much.
Insurer: Nationwide
By: Kathryn
Easy to Submit: Fair about Claims
All of my interactions have been automated and online. Processes have been easy and the coverage is reasonable.
Insurer: Nationwide
By: Randi
Love the pet insurance and fast repayment services
I enjoy the service but sometimes looking for the online claim submission is a bit much.
Insurer: Nationwide
By: Terri