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Pet parents across the U.S. and Canada have left over 217,074 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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My EXCELLENT experience with Trupanion
I've had a policy with Trupanion since 2013 and have seen many changes through the years-- all of them for the good! They have streamlined the claims/ reimbursement process significantly from the time of my original enrollment and I could not be more thrilled. I've always appreciated the flexible policy and premium options (where rates are based on medical advancements in the area of service coverage and not whether your pet has had a birthday) available and could not be happier with the claims process. Claims are easy to understand, easy to submit and reimbursement is fast with no payout cap. Vet-direct pay is a wonderful payment option as well and I can't imagine insuring my pets anywhere else. Trupanion has allowed me to make difficult medical decisions much easier and allowed my dog to live a long, happy life and even allowed him to survive cancer (nearly $30,000 in claims to date).
Insurer: Trupanion
By: Meghan
Very friendly and informative
Very friendly and informative
Insurer: Trupanion Canada
By: Franca
Staff is incredibly friendly and helpful.
Staff is incredibly friendly and helpful. They show an interest in customers and pets. More than one vet hospital and their staff have spoken highly of you, in addition to suggesting to me that many of their clients use Trupanion. Your staff is well trained and I feel they know the insurance business well.
Insurer: Trupanion Canada
By: Linda
So helpful and truly care about our fur babies.
So helpful and truly care about our fur babies. ??????
Insurer: Trupanion Canada
By: Gladys
It's a great idea and a must for responsible pet owners.
It's a great idea and a must for responsible pet owners.
Insurer: Trupanion Canada
By: John
I have recommended Trupanion to all my pet owning friends and family.
I have recommended Trupanion to all my pet owning friends and family. I have called up and thanked Trupanion workers over the phone. Thanks for the work you do.
Insurer: Trupanion Canada
By: Kevin
Great value for the price of services provided.
Great value for the price of services provided. Very friendly and sympathetic staff.
Insurer: Trupanion Canada
By: Philip
Great service great people
The claim was handled quickly and efficiently, that you for speedy service.
Insurer: Trupanion Canada
By: alan
Frustrating
They inappropriately apply a deductible even though claim is a follow up for a prior condition.
Insurer: Trupanion Canada
By: Anji
Friendly knowledgeable staff.
Friendly, knowledgeable staff.
Insurer: Trupanion Canada
By: Louis