216,496+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 216,496 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Trupanion is great to deal with and very honorable
Very honest and care about your pet
Insurer: Trupanion Canada
By: Alan
My Figo experience has been fabulous! The claim process is fast and efficient, I highly recommend Figo Pet Insurance.
My Figo experience has been fabulous! The claims process is fast and efficient, I highly recommend Figo Pet Insurance.
Insurer: Figo
By: Audrey
Exceptional service + coverages
Exceptional customer service
Insurer: Figo
By: Buddy
I have three dogs with this insurance…
I have three dogs with this insurance company. They have always paid well and it might take about three weeks to get paid but I do get paid. I have a dog with irritable bowel syndrome and they pay for all his food. He is a big dog so he eats about $100 worth of food every two weeks and I have no problem getting paid for this. I Have another dog who keeps eating stuff he had his stomach surgery twice stuff taken out surgery was about $3000 total maybe more and we were covered 90%. This insurance really helps us I love it.
Insurer: ASPCA
By: Elizebeth
Best insurance for my furbaby
Thanks Trupanion for all your help! You make claims easy to file and gives me less to stress about, and more of a chance to focus on my furbaby and taking care of her needs.
Insurer: Trupanion
By: Jill
Wow!
Wow! Just wow! Our other insurance went up and our coverage went down. I could have suffered one or the other, but not both! I checked other companies and got a call from Stephani. Wow! She was on it! I wasn’t ready to move on it right away. My other policy was till the end of this month. Also, I felt that once the other company saw that I would not bow to extortion, it would be very difficult to get a claim thru. We over lapped a couple of weeks. Stephani remembered me saying that I would pull the trigger in a week or so. She called and we have piece of mind on our 100 lbs Astro!
Insurer: Prudent Pet
By: raymond
Healthy Paws Pet Insurance is the best insurance ever!
Healthy Paws Pet Insurance has been a great blessing to us. We purchased our dream kitten from Russia, and we immediately had all the health checks done and obtained accident and illness insurance from Healthy Paws. As they say, everything can change in an instant, our “Putin” was adorable and happy for the first several months, then started to slow down and finally was in the ER due to severe constipation. A week later he is hospitalized for a week and finally they sedated him and manually removed stool from his colon. It was a horrible process; and a hospital bill of over $5,000.00. Healthy Paws reviewed the claim in a matter of days and we had our reimbursement quickly! The claim process is quick an easy, just upload the information from your home computer to the website, attach a copy of the medical records history for the first claim, and if questions; they will contact you. Unfortunately for us, the treatment was only a temporary fix, in a matter of weeks the problem was developing again, the Putin was referred to a surgeon to discuss options for surgery for Megacolon. The surgery would give our 10-month-old kitten a chance at a normal life, otherwise, it would just be repeated hospitalizations and removal of stool. Thanks to having Healthy Paws pet insurance, we were able to better afford the surgery that he needed. Putin was in hospital for a week, he had a subtotal colectomy, and a repair of a pericardial hernia, and his liver put back in place. It was touch and go for several days, but he survived, thanks to a great surgeon and facility, and our miracle baby is back and loving life! The bill was $8,200.00. I submitted a claim on Sunday night, and by Monday afternoon I got the confirmation notice that the claim was processed, and by Friday I received the payment so our emergency fund could be replaced. I highly recommend anyone looking for Pet Insurance consider Healthy Paws. The service was impeccable. Get the insurance when your pet is young and be prepared for the unexpected. If not for this insurance we would have had to put our sweet baby down due to the large expense! I plan to be a customer for the remainder of my pet’s life. Job well done Healthy Paws!
Insurer: Healthy Paws
By: Sandra K. Kirk
Best Insurance Ever
Healthy Paws Pet Insurance has been a great blessing to us. We purchased our dream kitten from Russia, and we immediately had all the health checks done and obtained accident and illness insurance from Healthy Paws. As they say, everything can change in an instant, our “Putin” was adorable and happy for the first several months, then started to slow down and finally was in the ER due to severe constipation. A week later he is hospitalized for a week and finally they sedated him and manually removed stool from his colon. It was a horrible process; and a hospital bill of over $5,000.00. Healthy Paws reviewed the claim in a matter of days and we had our reimbursement quickly! The claim process is quick an easy, just upload the information from your home computer to the website, attach a copy of the medical records history for the first claim, and if questions; they will contact you. Unfortunately for us, the treatment was only a temporary fix, in a matter of weeks the problem was developing again, the Putin was referred to a surgeon to discuss options for surgery for Megacolon. The surgery would give our 10-month-old kitten a chance at a normal life, otherwise, it would just be repeated hospitalizations and removal of stool. Thanks to having Healthy Paws pet insurance, we were able to better afford the surgery that he needed. Putin was in hospital for a week, he had a subtotal colectomy, and a repair of a pericardial hernia, and his liver put back in place. It was touch and go for several days, but he survived, thanks to a great surgeon and facility, and our miracle baby is back and loving life! The bill was $8,200.00. I submitted a claim on Sunday night, and by Monday afternoon I got the confirmation notice that the claim was processed, and by Friday I received the payment so our emergency fund could be replaced. I highly recommend anyone looking for Pet Insurance consider Healthy Paws. The service was impeccable. Get the insurance when your pet is young and be prepared for the unexpected. If not for this insurance we would have had to put our sweet baby down due to the large expense! I plan to be a customer for the remainder of my pet’s life. Job well done Healthy Paws!
Insurer: Healthy Paws
By: Sandra
I am so disappointed with Pets…
I am so disappointed with Pets Best;they sold me a policy in bad faith. I was deciding between PB, and Trupanion. When I spoke to the PB representative, I explained that my puppy had 2 issues, that cost a lot of money, and that is why I wanted to get pet insurance. I was upfront about every detail; I was told that as long as it doesn't happen again, in the first 3 days, after signing up, we would be covered. Unfortunately he had to have surgery within the first month, and they denied my claim, stating something that was never sent to me, until after I signed up with them. One of their selling points was that they settle all claims, within one week; it took months for the first claim. Then they said, that the first claim can take longer, but all claims after will be with 1 week. I asked why they didn't pay a different claim, which they said was direct deposited (I never gave them my bank info, or signed up for direct deposit (another lie). I have one more pending claim, from 1/12, which is going on 5 weeks; still haven't heard anything. I emailed them, outlining all the above, in great detail, and asked what they are going to do, to restore my faith in Pets Best. GUESS WHAT - NO RESPONSE . They haven't paid one single claim, but they had no problem billing my credit card, for the 2nd payment. I also told them to listen to their phone recording, so they can hear exactly what I disclosed, and the reply I got, from their representative. I write a lot of GOOD reviews; this is not the norm for me, to complain about a company. This is justified. STAY AWAY FROM PETS BEST
Insurer: Pets Best
By: Chuck Heifetz
Awesome experience
Figo is a breeze to work with. I submitted my claim and had the money in my bank account in less than 5 days. It made the stress of having an almost $1500 emergency vet bill so much more manageable. I have very high standards when it comes to customer service and Figo passed with flying colors.
Insurer: Figo
By: Jill