225,186+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 225,186 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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I find there's not much change from…
I find there's not much change from last year. I believe Melissa had mentioned at the end of last year that there was a technology migration for overall better service. Too me it looks as if the migration is still migrating! The website takes for ever to load and when it does functionality drags. No, it's not my computer. I have high speed internet and a new quality system. That being said the other issue I found is that claims seem to have moved a bit quicker but where is my cash? PetsBest gets their premiums on time regularly but lag in getting mine. Last issue, amount paid per claim, now unless I missed it the amounts paid out haven't changed since I joined. A wellness exam is quite expensive these days and their payout is a small fraction. Hopefully PetsBest will upgrade their tech issues and their payout amounts this year and going forward.
Insurer: Pets Best
By: CARY & AMY STEIN
Online & in the app
We did everything online…the website was very easy to navigate and no hidden fees…the app is just as easy to navigate to download and print pink slips…highly recommend sonnet
Insurer: Sonnet
By: Lynda
Everyone at Spot has been so helpful…
Everyone at Spot has been so helpful and understanding! I love this company and have never had any issues .
Insurer: Spot
By: Danielle Maxwell
Great is very nice so far
Great is very nice so far
Insurer: MetLife
By: RAJ KHANNA
Submit your soap notes with your receipts
No problem after submitted claims on line customer service pleasant and professional and helpful
Insurer: MetLife
By: Marion
So Easy!
Signing up was very easy! Comparison between plans and explanations of what is covered was very thorough and easy to understand.
Insurer: MetLife
By: DCrews
We had a very nice experience with…
We had a very nice experience with Embrace. After we misplaced reimbursement checks, their support team quickly checked the status, confirmed they were not deposited, and issued replacements without any hassle. Everything was handled smoothly. 😄
Insurer: Embrace
By: Valerie
when looking over recent payment email…
when looking over recent payment email i noticed you used the wrong totals in charges incurred. i called and agent said check will be issued for incorrect totals and another check for corrected totals. i understand people make mistakes BUT if i didn't examine email would never have picked up on this. also, you use the discounted total instead of original charge. that is a courtesy to me as a long time Vet customer. I feel you should not use that!
Insurer: MetLife
By: Janice Levett