216,554+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 216,554 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Fast claim process and great customer service
Had other insurances in the past, this has been by far the best for the past 4 years. Great customer service if you need to talk to someone. The best is their fast paperless claim process which takes about 6 days. They also email you to see how your pet is doing nice touch on their part.
Insurer: Healthy Paws
By: Salvatore
They had our back when we truly needed it most
After having a *very* bad experience with another pet insurance company (we were with them for two years only to have the only claims we submitted denied multiple times) , I was very skeptical of signing up for another pet insurance service after we got our pet Maddie. Thankfully I listened to my sister in law who sang the praises of healthypaws and how much they helped her out with a really difficult situation with her pet. I say this because we have had a number of health issues going on with our girl Maddie and Healthypaws has had our back every step of the way. I never go out of my way to write reviews for ANYTHING but had to do so for healthypaws because of how much they have assisted my wife and I with our dog. We are not rich people but we knew that Maddie is family to us and we wanted her protected incase she dealt with a health situation involving large amounts of money. Unfortunatley, that situation arose but we were able to move forward with the treatment plan provided by a specialist and finances were not a concern knowing healthypaws was able to reimburse us a LARGE amount of what it ended up costing. I am not sure we would have been able to afford this on our own and I can't say enough good things about how healthypaws had Maddie's back.In the end after we received the endoscopy results we found out that if we went with the cheaper treatment plans (which didnt involve an endoscopy and we would proceeded with if we didnt have insurance), we would never have found out what was wrong with her and why she was dealing with the serious issue at hand. Pets are family and if you want my personal opinion of the best service to have you covered- go with healthypaws. I can't stress this enough. It's also extremely easy to file a claim. Writing this review was my pleasure and I can't express how great healthypaws is and has been. We will be a customer for life.
Insurer: Healthy Paws
By: Greg
Trupanion is amazing and hell’s get you and your dog through a tough and scary time
They stayed true to their word and took away a lot of our worries they were super helpful and worked with our vet with no delays.
Insurer: Trupanion
By: Cindy
Health Paws Let Me Down - Big Time
Initially, Healthy Paws were great - until my dog Daisy chipped a tooth, an accidental trauma explicitly covered by my plan. The vet's procedure included a dental cleaning. Despite that cleaning being a required procedure as part of the treatment, and despite a special letter from my vet explaining that this dental cleaning was NOT preventative care, Health Paws declined to cover the costs. If you want to file an appeal, forget it: the customer service rep refused to read the vet's letter and simply said "no." I'm extremely disappointed. I expressed interest in canceling my plan - they went ahead and canceled it for me. Health Paws doesn't care about its policyholders at all.
Insurer: Healthy Paws
By: Carolyn
Nationwide Pet Insurance gives me peace of mind when it comes to the care of my pet
When an emergency comes up involving my dog it is quite a relief knowing that my primary concern is not going to be for the cost of care.
Insurer: Nationwide
By: Gladys
So far my experience with Pets Best has been good.
So far my experience with Pets Best Health Insurance has been very good. I have 3 golden retrievers insured and had one of those "crappy" years that it just seemed like it was one thing after another. Once my deductible was met, Pets Best started paying out. I haven't received my check yet, I'd recommend signing up for their direct deposit option (I need to do that) to speed up the process. The only issue I've encountered so far is getting notices that my vet hadn't responded to messages asking for records, although there are notes on my pets records indicate that they were sent. I reached out to my vet, got the records myself and sent them and voila, we were good to go.
Insurer: Pets Best
By: Lisa Borden Rice
Easiest way to claim and get results. Totally recommend.
I love the way you can submit your claims through the app and get an answer within a reasonable amount of time.
Insurer: Nationwide
By: Ruben
Fantastic Service
We are very happy with the insurance provider we chose . Anytime we have to take our Boru to the vet it is of ease as we know we have great insurance. Thank you so much!!
Insurer: Nationwide
By: Claire
This is the best pet insurance I have ever had!
I have a dog insured by Trupanion. Nationwide is far superior. So happy with the ease of claim and quickness of repayment. Could not be more pleased!
Insurer: Nationwide
By: Sheri
A long relationship of trust
I have Pet Insurance for the last 16 years. I had 9 dogs total with you and I never had a bad experience. Some dogs did not need too much care but the ones that did, pet insurance always responded
Insurer: Nationwide
By: Maria