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Pet parents across the U.S. and Canada have left over 217,074 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Dog had ear infection as young puppy.
Dog had ear infection as young puppy. Now almost two years old and had skin rash and full body itching. Two completely unrelated medical conditions. Claim was denied because you are telling me somehow an ear infection is a pre-existing condition for skin rash and itching 18 months later. Obviously, Trupanion does it's best not to cover any possible pet medical bills. The total was under my deductible, but if treatment does not work I may go over deductible and need to have this covered, otherwise why am I sending you money each month? I guess I should have listened to your bad reviews online about fighting to get things covered. John Lessnau
Insurer: Trupanion
By: John
Deidre was quick to respond with detailed information regarding my question.
Deidre was quick to respond with detailed information regarding my question.Very pleasant.
Insurer: Trupanion
By:
Customer service is very very good
Customer service is very very good
Insurer: Trupanion
By: Bonnie
Claims are always processed quickly & correctly.
Claims are always processed quickly & correctly.
Insurer: Trupanion
By: Brigitte
Can't begin to imagine being without tru
Quick, easy and fast turnaround to get payments. Not to mention the great customer service and kindness.
Insurer: Trupanion
By: Debra
An easy to deal with insurance company
You have been great, easy to deal with, and very supportive through all of our dogs issues and surgeries.
Insurer: Trupanion
By: Matthew
Very happy to have coverage for my cat
My poor young cat has serious problems with his teeth and gums that could result in widespread extraction. I am grateful that Nationwide Pet Insurance is greatly helping cover the costs to treat him. I took occasion to tell my vet about the coverage as well.
Insurer: Nationwide
By: Patricia
Best Decision Ever
We have had Bailey, our mini schnauzer, for 11 years. We got him as a puppy from a reputable breeder. From day one, we knew that we wanted to get pet insurance for Bailey, we viewed this as part of being responsible owners. The first 4 years of his life, Bailey was fine, he was a healthy and active dog. In the summer of 2013, Bailey had his first pancreatitis attack. And that was the beginning of his health issues. A few years ago, he was also diagnosed with Cushing. Between his pancreatitis and cushing, he has to have many vet visits, some ER visits and is on 4 different medications daily to keep him in check. This is where Healthy Paws comes in, we are so grateful that we got pet insurance for Bailey. With Healthy Paws, the claims submission process is so easy and the reimbursement check comes through the mail quickly. As the pet owner, I've always make sure that I submit all supporting docs when filing a claim. Healthy Paws has never let me down, from all of Bailey's vet visits to his daily medications, Healthy Paws allows me to provide Bailey with the best care I can give him. I always recommend Healthy Paws to any pet owners, it is the best decisions we have made!
Insurer: Healthy Paws
By: Jacintha