217,670+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 217,670 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Amazing, caring customer service
My dog started having seizures and it was such a scary time for me and my family. While at the vet hospital there was some confusion about our coverage. The vet hospital left us in the room for over an hour and they said they were calling Trupanion. Finally I made the call myself at midnight and I was put on the phone with an actual human being who was so caring and helpful and got the situation taken care of for me in about 5 min. It was a very stressful day and I was so tired and the help and care I received from the lady who answered the phone at Trupanion was so incredible.
Insurer: Trupanion
By:
Listened patient and helpful!
Listened, patient and helpful!
Insurer: Trupanion
By:
Lack of experience -- Everything's good so far but haven't filed many claims.
Lack of experience -- Everything's good so far but haven't filed many claims.
Insurer: Trupanion
By:
Kind efficient and professional customer service as always.
Kind , efficient, and professional customer service as always.
Insurer: Trupanion
By:
Just an all around pleasant experience with the representative I spoke with on the phone and the representative who called back to confirm coverage.
Just an all around pleasant experience with the representative I spoke with on the phone and the representative who called back to confirm coverage.
Insurer: Trupanion
By:
I never needed to file a claim till now great empathetic support
I never needed to file a claim till now, great empathetic support
Insurer: Trupanion
By:
When you hope you will never need it.
I have had this insurance for 10 years and never needed it. Now I am really glad that I purchased coverage because I have needed it and it gives me support in a difficult time while I try to help my dog who is a wonderful companion to me. It's no different than your child. You need to protect their health.
Insurer: Trupanion
By:
I had forgotten about this insurance.
I had forgotten about this insurance. I called, and was told you would get in touch with the vet, and get the bills.
Insurer: Trupanion
By: