217,411+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 217,411 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Nationwide Pet Insurance
Nationwide is a good pet insurance. If there is a problem they will do what they can to help.
Insurer: Nationwide
By: Brenda
Think long and hard before signing up.
3/1/20 I'm updating this review in response to the Healthy Paw reply to my original review. Their reply evades the entire well documented issue noted in my review and by numerous other reviews here and elsewhere, that Healthy Paws repeatedly loses/misplaces/ignores records submitted by policy holders. Instead of addressing this issue, Healthy Paws attempts to pass the buck and lay it on vet offices and pet owners. Hey Healthy Paws- re-read my review: I am clear that there was NO issue with records being released by the vet- the ONLY problem was YOUR company claiming non-receipt. Instead of doing damage control, how about just processing the records?? They reel you in, get you stuck, and then ignore you. My dog has been enrolled since 2017. Every year the premium increases. Every time I move, the premium increases. Yet Healthy Paws has cut their phone hours for claims (though not their phone hours for new enrollment), does not answer inquiries sent via their online system, and provides no direct email address to reach them. The first year my dog was enrolled, Healthy Paws repeatedly claimed they had not received my dog's initial medical records, though my vet and I had both faxed and emailed the records multiple times. At one point a rep told me that they get so many faxes that they can't go through them all, so we were expected to keep sending the records until Healthy Paws got around to reading them. Unknown what they do with all the faxes they can't seem to review. Vet staff always roll their eyes when I tell them the insurance we have. Every vet office we've visited has stated they've heard of the problems with Healthy Paws, most prevalent being the company denying claims because they say they haven't received the animal's medical records. It doesn't matter if you fax them, email them, or upload them on the app, you will likely not hear anything from Healthy Paws on your claim until you call them to ask what is going on, at which point they'll probably say they never got the records. Refer them to the email/fax/upload, and they'll simply say it never came through. The worst part is that once you sign up with them and make a claim, it is nearly impossible to switch insurance providers, as your animal will then have a "pre-existing" condition. Doesn't really matter the reason for the claim, insurance will still find some tenuous and medically improbable connection between a pet's former injury or illness and a future condition. Your dog broke a nail off when he was 6 months old? Well that respiratory infection he now has at age 8 is undoubtedly the result of a bacteria that entered his bloodstream through the nail cut 7.5 years ago...at least that's the logic used by insurance companies, including Healthy Paws. Has Healthy Paws reimbursed me for some of my dog's medical claims? Yes. Would I recommend this company? Only if you have an animal that you think is likely to end up with some kind of major injury, and you can afford $50+ per month for the life of your pet, and know that monthly premium will increase every year and every time you change your address. Keep in mind that they only cover a percentage of PROCEDURES, MEDICATIONS, and DIAGNOSTICS. And only AFTER your deductible is fully met. And the way they calculate that is by applying the deductible to the percentage of the initial claim they would have covered once the deductible is met. In other words, if you have 80% coverage and $250 deductible, and you go in for a procedure that is $500, including a $80 office visit, they first take off the $80 (not covered), then they apply the 80% coverage to the remaining $420 bill ($336), and THEN they apply the $250 deductible. $336-250 - $86. That's right, of the $500 visit, you will get reimbursed $86. Sounds alot more like 20% coverage than 80% coverage, right? The only way this pays for itself is if your animal has a BIG bill, or more than one major expense after the deductible is met. You've been warned.
Insurer: Healthy Paws
By: Tastie Cereale
Helpful and Reliable
Thank you for your quick review and processing of claims. I always recommend you to other pet owners. We can't imagine not having insurance for our wonderful pup.
Insurer: Nationwide
By: Susan
It’s the best way to love your pet
It’s an extremely simple process and more than worth the cost no matter what the age of your pet is. It relieves the stress of knowing what to do if your pet is ill and whether you can afford the treatment because you know a good portion of the cost is covered
Insurer: Nationwide
By: Rodney
Speedy Reimbursement
Very fast and easy claim submissions as well as speedy reimbursement that direct deposit into the account provided.
Insurer: ASPCA
By: Kbren
It was a pleasant experience
It's a pleasure to do business with Embrace . Lovely people to help you out with and question,s you have for them
Insurer: Embrace
By: natalie
So relieved!
Poor little Tua had a double whammy. He had a horrible reaction to something he ingested and at the same time developed congestion. While both were totally unrelated he was treated for both and bounced back quickly. Of course after lab work, office visits, xrays, medications ,etc his bill added up! Thank goodness we took insurance out on him. We have two others that are elderly now and wish we would have done the same thing with them. Thank you Nationwide!!
Insurer: Nationwide
By: Julie
Thank you!
I am always, consistently pleased with the service that I receive from Nationwide...thank you.
Insurer: Nationwide
By: Dr.
Best ever Pet Insurance.
We've been with Trupanion for almost five years and we can not say enough good things about them. Their customer service, payment process, speed of response is beyond compare. We wish they provided health insurance for humans. We have frequently recommended these fine folks and shall continue to do so. Thank you!
Insurer: Trupanion
By:
Trupanion has always been very efficient in responding to any claim sent to them.
Trupanion has always been very efficient in responding to any claim sent to them. When you call they are always professional and courteous . If they don't know the answer to a question they say they will call back and they do within the briefest period of time.
Insurer: Trupanion
By: