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Pet parents across the U.S. and Canada have left over 216,984 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Great customer service.
After not submitting a claim in almost the first 2 years of having our dog and insurance, in the last month we’ve submitted 3! No questions asked, everything was straight forward and we got our refunds within DAYS! Utilize the VitusVet phone app and submit claims through there and get the refund electronically deposited. So much easier than I thought it would be. They actually just sent me an email to see how my pup was doing as well! My wife and I couldn’t be happier with this company and their customer service.
Insurer: Nationwide
By: Eli
Thankful for Nationwide !
We had another dog who thankfully never had problems till a couple of years before she passed. She had to have surgeries around 12 years old. A few years after she passed we decided to get another dog. We decided to get insurance for her just in case so we'd be prepared. We've had to use the insurance several times and our dog is only 3. We get reimbursed quickly. Thank you Nationwide !
Insurer: Nationwide
By: Beverly
Best dog insurance
Super user friendly, staff answers fast and are very helpful!
Insurer: Figo
By: Sierra
Excellent Service!
Nationwide pet insurance is the best pet insurance I've ever had. They cover almost anything you can think of and are quick to get your claim processed. As well as their staff is always a delight experience to deal with.
Insurer: Nationwide
By: Kathryn
Top notch well rounded plans and service
Top notch well rounded plans and service
Insurer: ASPCA
By: Maxx Ryan
Very Responsive
Nationwide has been very responsive, easy to deal with, good customer service and easy to fill in claim forms.
Insurer: Nationwide
By: Bambi
Nationwide is the best pet insurance around. Nationwide is always on your side!
They really care!
Insurer: Nationwide
By: Barbara
Awesome company
Very easy to file claims...turnaround usually 2 to 3 days for reimbursement directly into your account...customer service is very personal and friendly...emails to see how my Frenchie was doing after his surgery
Insurer: Healthy Paws
By: Derek
Fast service and peace of mind
I'm a relatively new customer of ASPCA insurance for my dog, Bear, and I can't say enough good things about my experience so far. Bear recently had a major health scare that resulting in multiple rounds of blood work, urinalysis, ultrasounds - the works. It's stressful enough to have a sick pup but I was also stressed about the cost - we worked up a $1500 bill within a few short weeks. I submitted my bills to the claim center online and had a response complete with explanation of benefits and direct deposit for my reimbursement within 2 weeks of each submission which is AMAZING. I expected to wait way longer. Overall, I'm extremely happy with the service so far. It's invaluable to have peace of mind when you and your pet are going through an already challenging time.
Insurer: ASPCA
By: Taylor W.
Insurance made a difficult time a little easier
Our dog was recently diagnosed with terminal cancer. This has easily been the hardest thing we have ever had to experience, our pup is our life and knowing there is nothing we can do to save him is so hard. The only thing that has added any light to this otherwise very dark situation is the fact that we are able to give him the best care & quality of life possible, for as long as possible. This is because we have pet insurance, we didn't have to think twice before making choices just because of the dollar amount. There is no price we can put on that and Nationwide has been amazing. We have had other pet insurance and they have been difficult and claimed certain things were "preexisting" with absolutely no proof. The customer success team was great when I need another claim reevaluated, we have had our claims processed in record time, and have yet to be unsatisfied. Thank you from the bottom of our hearts!
Insurer: Nationwide
By: Erin