154,902+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.

236,139 total


Most selected providers in "November, 2025"

This chart shows the distribution of the most selected pet insurance providers in November, 2025.

Providers with highest rating

Embrace

20,332 reviews

4.9
Healthy Paws

10,797 reviews

4.9
Fetch

27,491 reviews

4.9
Pets Best

14,162 reviews

4.9
Trupanion

63,007 reviews

4.8

Category with most reviews

This chart shows the distribution of review categories.

September 29, 2020

Always great service.

Always great service. I trust Trupanion to help when they can.

Insurer: Trupanion Canada

By: Krista

Useful
September 29, 2020

Always have excellent interaction with staff and policy easy to understand.

Always have excellent interaction with staff and policy easy to understand.

Insurer: Trupanion Canada

By: Tracy

Useful
September 29, 2020

Because Alexis was informative prompt and kind.

Because Alexis was informative, prompt, and kind. You could tell she cared about our little pup!

Insurer: Trupanion Canada

By:

Useful
September 29, 2020

Excellent customer service both when adding a new pet or making a claim

Excellent customer service both when adding a new pet or making a claim

Insurer: Trupanion Canada

By: Victoria

Useful
September 29, 2020

Excellent service

Excellent service

Insurer: Trupanion Canada

By: Andrea

Useful
September 28, 2020

Best Insurance Ever!

Healthy Paws is amazing! A claim was filed same day as the emergency operation. Within two weeks, money was already reimbursed into our account. The process was easy and straight forward. Healthy Paws even checked on our dog after the money was dispersed. Would highly recommend to anyone looking for pet insurance.

Insurer: Healthy Paws

By: John

Useful
Verified September 28, 2020

Constantly high rate increase

Trupanion has some interesting wording choices that are very fishy to costumers. For example, saying that the rate doesn't increase when your pet ages could simply mean that the rate doesn't go up on my pet's birthday but it will definitely go up every year. Also having no limits for which % the rate can go up is very abusive, I had my rate go up 20% in the first year and 50% in the second year, for a matter of fact I had no claims at all and enrolled when my pet was 8 weeks old. Another misleading statement is saying that your pet won't be penalized for being "unlucky", but you get no benefits at all for having a "lucky" pet, you will still get a tremendously high rate increase. Quoting for an address change also increased the rate to 50% on top of the previous 50% increase, and the answer we receive is about "veterinary costs in that area" which is completely untrue since that new area has cheaper vet prices compared to the current area. In the past, I have recommended Trupanion to all my friends, which will no longer be the case, with abusive rate increases it's not affordable at all and could be a complete scam when your rate constantly increases on high percentages every year. If you're not ready to have your rate increasing randomly and unexpectedly every year do not get this insurance by the time your pet is 5 years and you can no longer afford paying for it you'd wish you didn't sign up for this bait and switch

Insurer: Trupanion Canada

By: Renan

Useful
September 28, 2020

So far it's been easy to work with…

So far it's been easy to work with Pet's Best. I use this company b/c a friend whose dog had an expensive and difficult diagnosis and treatment had excellent service. So far my pup has been pretty healthy.

Insurer: Pets Best

By: Kate Bond

Verified September 28, 2020

very happy with the service

very happy with the service. very quick response time, and claim payout turnaround. would definitely recommend.

Insurer: Healthy Paws

By: Yuliya Fedotov

Verified September 28, 2020

Deductible too high

The deductible i paid for the recent incident was $700, which in my opinion, is much too high. Apparently, I could have reduced my deductible within 30 days of signing up to Trupanion, but i was unaware of this. Beware of the way too high deductibles!!!

Insurer: Trupanion

By: Jennifer

Useful

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