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My live chat was both gracious and helpful and the speed with which the claim was handled was admirable.
My live chat was both gracious and helpful, and the speed with which the claim was handled was admirable.Thank you!
Insurer: Trupanion
By: Nancy
Disappointing Trupanion insurance
Not at all satisfied with the recent claim for my dog’s periodontal disease treatment. Nothing was covered and will not even consider future periodontal disease for coverage. My dog was rescued 6 months ago only but when I called Trupanion, they claimed this was pre existing. The pet shelter did not have records of his past medical history and certainly this should not be used as an excuse to prevent coverage. His tooth extraction was not even covered for reimbursement whereas this was included in the list of coverage. Truly disappointed with Trupanion insurance.
Insurer: Trupanion
By: Milagros
Difficult choices made easy
Our little Beagle, Finn, has a spinal condition. It's not unusual for Beagles. I don't know where we'd be without Trupanion insurance. I'd recommend it to anyone and everyone.
Insurer: Trupanion
By: Andrew
Send in a claim.
Send in a claim...Heard immediately from Trupanion....they send a claim...being we have a deductible we have a way to go....lol
Insurer: Trupanion
By: Maxine
The easy of use and the overage and the customer service are outstanding.
The easy of use and the overage and the customer service are outstanding.
Insurer: Trupanion
By: Steve
good service
They are helpful, friendly and willing to explain what needs to done by me in order to get my claim processed correctly.
Insurer: Trupanion
By: Phyllis
Trupanion for life.
Trupanion goes above and beyond. Top notch experience during a very stressful time. Our 13 yr Doxie needed emergency back surgery and they dealt with with the vet and paid 90%. They send update emails on claim status and asked how Lulu was doing. Whenever any asks for a pet insurance recommendation I tell them go with Trupanion.
Insurer: Trupanion
By: Tracey
Trupanion has always taken great care of my babies and any needs I have had regarding their coverage.
Trupanion has always taken great care of my babies and any needs I have had regarding their coverage.
Insurer: Trupanion
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