218,212+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 218,212 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Hard to get answers on what is covered
The process of making a claim is great and many everyday things are covered. However, when calling to find out what is covered, that is less than helpful. My dog has an issue walking and the problem is in her hind legs. Her doctor wants to start with x-rays and she will require a sedative. He would also like to do some neurological tests. When I called to find out what is covered the response I get is if it is hip displasia it is not covered. What a great answer so if it is not then it is covered. Again if it is hip displasia it is not covered. So what is covered. Again if it is hip displasia it is not covered. This is not the first time I have run across this problem but it is the most recent.
Insurer: Nationwide
By: Chuck
Very accommodating insurance for my dogs’
I am extremely satisfied with Nationwide Pet Insurance. They are very quick in processing my claims. When I do need to call in for an inquiry, they are very knowledgeable and kind. Highly recommend Nationwide Pet Insurancr!
Insurer: Nationwide
By: Nancy
my dog is worth it !
talking to Shannon sales representative was a pleasure thank you
Insurer: Embrace
By: sandra
Professional, courteous, reliable
It’s a pleasure to speak to customer service if needed and feel at ease knowing my pet (family member) is covered medically.
Insurer: Embrace
By: Silvia
Long time to reimburse
Please note that this insurance provider takes a very long long time to process the reimbursements. my puppy is almost 3 months old, no medical bills, just wellness visit... the first 2 puppy shots and it has been over 4 weeks since I sent the invoice and NO reimbursement...I do not recommend it.
Insurer: Pets Best
By: Marnie
Great service and Nationwide honors your claim!
My kitty Sprite recently had some (pricey) dental work done -- 7 teeth pulled! I called Nationwide before the procedure to verify that this would be an eligible claim and was told that it would. On that call, Nationwide's customer service was knowledgable, friendly and very pleasant to talk to. I submitted my claim right after the procedure and was notified just two days later that I would be reimbursed -- 90% after the deductible -- just as indicated with Sprite's Whole Pet with Wellness plan. I'm so glad I had the insurance for Sprite and thanks to Nationwide for honoring the claim. Two paws up for Nationwide and their customer service and fast turnaround time on the reimbursement!
Insurer: Nationwide
By: Shauna
Beyond happily surprised!! And grateful!
I recommend nationwide pet insurance to everyone! We got it in case of an emergency, and our one year old lab mix got into something that made her very sick and cost us a fortune. Nationwide has been so helpful on numerous levels, fast, and so easy to deal with. We will always have pet insurance for our animals through nationwide going forward and hope others will listen to me when I say, it’s worth every penny!
Insurer: Nationwide
By: Amber
Happy customer
Overall process was easy and customer service was helpful. Would be great to have claims right inside the mobile app instead of email but email is good enough.
Insurer: Nationwide
By: Stephen
Thank you!!
Nationwide has been INCREDIBLE with covering Nala and her expenses. I have not had one time where my claim was in question
Insurer: Nationwide
By: erin
Thank you for extending to me a fantastic pet policy, great customer service and an extremely fast claim payout!
Thank You! At least 2 other people I have recommended Nationwide for their pet policy needs are now Nationwide policy members.
Insurer: Nationwide
By: Dave