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I was in a completely exhausted panic given what was going on with my cat and he was very calm and clear and answered everything easy enough for me to understand
I was in a completely exhausted panic given what was going on with my cat and he was very calm and clear and answered everything easy enough for me to understand
Insurer: Trupanion
By: jeremy
Mariann O’Connor
It was excellent. My claim was processed immediately and money was deposited in my checking account within a few days. I’m very happy with the way my claim was handled.
Insurer: Trupanion
By: Marian
it was fine.
it was fine. I just hope I got all the vet information they needed. We moved vets a few times, it is hard to find a good vet sometimes, and then when you do, you have to move locations because they do.
Insurer: Trupanion
By: Erin
It was good and fair.
It was good and fair.
Insurer: Trupanion
By: Ellen
Our pet’s first claim
It was our first claim so we knew we wouldn’t be reimbursed for bill.
Insurer: Trupanion
By: Gary
It was very easy to submit our claims and they were handled and resolved very quickly.
It was very easy to submit our claims and they were handled and resolved very quickly. Trips up has always been there to support us through the care of our lovely little dog.
Insurer: Trupanion
By: Polyxeni
Knowledgeable efficient wArm
Knowledgeable, efficient, wArm
Insurer: Trupanion
By: Jana
My live chat was both gracious and helpful and the speed with which the claim was handled was admirable.
My live chat was both gracious and helpful, and the speed with which the claim was handled was admirable.Thank you!
Insurer: Trupanion
By: Nancy
Disappointing Trupanion insurance
Not at all satisfied with the recent claim for my dog’s periodontal disease treatment. Nothing was covered and will not even consider future periodontal disease for coverage. My dog was rescued 6 months ago only but when I called Trupanion, they claimed this was pre existing. The pet shelter did not have records of his past medical history and certainly this should not be used as an excuse to prevent coverage. His tooth extraction was not even covered for reimbursement whereas this was included in the list of coverage. Truly disappointed with Trupanion insurance.
Insurer: Trupanion
By: Milagros