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Pet insurance Rip off
My pet had ONE illness but Trupanion broke it down to three submissions and further subdivided each submission into illness categories. Then Trupanion applied the deductible to each sub category. So instead of one deductible amount there were several full amount deductibles. Needless to say the refund was paltry. Trupanion asks if I will recommend their company to friends and family—definite no. Put the monthly premium aside and use it for pet expenses, pocket the difference and avoid the frustration. I will cancel my policy.
Insurer: Trupanion Canada
By: Richard
Great Pet Insurance
I love Trupanion. You take a photo of the invoice from the vet and upload on their site-very simple- and they take care of the rest. I just got $2100 back on a $2300 bill. And the money goes directly into my checking account. So worth the reasonable monthly payments.
Insurer: Trupanion
By: Jessie
They ultimately approved all my claims…
They ultimately approved all my claims without questions, it just took nearly a month. Additionally their customer service on the phone need attention, the two times I called I was on hold for over an hour. Otherwise no complaints and I’m glad they covered my dogs medical expenses
Insurer: Pets Best
By: Michelle Foley
so pleased that I am insured with trupanion
When I rescued my dog I knew I should purchase insurance. I took the advice of my vet ( I have know for many years and trust) and went with trupanion. I recently had to file a claim. It was handled so quickly. In addition, they added the nicest note for my little dog in their e-mail! Their website is easy to use. I also had reason to call them and found the staff to be helpful and personable. I also feel that their rates are reasonable. It is really important to have insurance and I feel trupanion is a good company to go with.
Insurer: Trupanion
By: Judith
Love it!
Super simple and easy to use, Healthy Paws is a life saver for our accident prone & racoon fighting pup.
Insurer: Healthy Paws
By: Matt
I am surprised that more of my bill was…
I am surprised that more of my bill was not covered.
Insurer: Spot
By: karen albaum
Life saving
These guys have been there thru out my dogs life. Huge help so grateful
Insurer: Embrace
By: helena
I have had Healthy Paw for my Boxer…
I have had Healthy Paw for my Boxer since he was a puppy. I watched it go up slightly each year and was okay with that. I had an auto payment connected to my credit card. I noticed that my payment went from $48.00 to 72.50 this month. I called up and spoke with customer service saying this has to be a mistake. I was told I should have received an email, which I did not letting me know why it went up. Then the person said well here is the reason why - Too many people have used the insurance, so we had to raise it (in 5.5 years I have never used it for my Boxer) and you know you dog is getting older. So the moral of the story is keep paying never use it and get your rate increased approx. 45% in one month and so far I have payed $4,070.00, never used the plan and I have to pay this much more each month. I will actively look for a new insurance since they don't value a steady customer who pays their bill and does not use the in a insurance frivolous manner. I would not recommend this insurance at this time, or maybe ever again unless this is changed.
Insurer: Healthy Paws
By: Connie Barnao Bolger
Took 2 months to get my claim taken…
Took 2 months to get my claim taken care of
Insurer: Prudent Pet
By: E k
I placed my submission in August
I placed my submission in August. It wasn't paid out until the very end of September and after I had to resubmit 3 times via email and finally call customer service. I spent over an hour waiting on the phone but the person I spoke with was much more helpful than the emails I had received regarding my submission. She was polite and quickly figured out what was wrong and how I could fix the submission. When I received my check, it covered less than half of the bill, despite going with a higher coverage that led me to believe nearly all of it would be covered when I read it.
Insurer: Pets Best
By: Georgette Meister