217,342+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 217,342 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Nationwide is the best
We are extremely satisfied customers of nationwide pet insurance, I recommend your company to our pet owners that I talk to about insurance!
Insurer: Nationwide
By: Mary
Was not pleased
My claim took a month to be processed. I have a dog that I got from a rescue and Figo decided that for this recent claim they needed vet records from before I got the dog. This took weeks. In the meantime while waiting on that vet to send the records, Figo closed/put the claim on hold and I had to keep texting and calling in order to find out the status and push Figo to continue to reach out to the vet for the records. The claim was then denied for the medication that was prescribed due to a pre-existing condition. This was not accurate however because although the medication was previously prescribed, this time it was for a completely different issue! Also, Figo has covered this medication for him before, so I didn't understand why there was a different result this time. I texted Figo once again and asked them why he wasn't covered for the medication due to this issue that he's only had since we started his policy. They said they would reach out and investigate why the claim was denied. They got back to me today and it was determined that the mediation is covered since it was prescribed for a new issue and not a pre-existing condition. If i had not continuously contacted Figo to repeatedly reach out to the vet and then contacted them again regarding my claim denial, my claim would probably still be closed without the correct action being taken.
Insurer: Figo
By: Alicia
Go Nationwide and no where else!
Very satisfied with this plan, thank you.
Insurer: Nationwide
By: victoria
Customer Service
I have two dogs and have had my pet insurance for each for 15 years. Before this insurance was taken over by Nationwide, I would get my claims reimbursement within a week. When Nationwide took over, it was taken a month plus for reimbursement which I thought was a little long, but did not complain. Since I never had an issue with any of my claims, I was okay with the timeframe. I noticed that the last two claims I submitted were reimbursed within days. Since I also signed up for your reimbursement via bank money transfer instead of check, and now the great turnaround time in claim reimbursements, I am really a happy camper. Can't ask for better service. Thank you. Thank you for taking care of my two pups.
Insurer: Nationwide
By: Cindy
Nationwide pet Insurance Cares!
I feel lucky to have a pet insurance company that actually cares about my pet! They provided excellent customer service, answered all my questions and sent a caring email hoping my dog was feeling better!
Insurer: Nationwide
By: Marisa
Excellent customer service and very…
Excellent customer service and very easy to deal with in submitting claims. I would recommend.
Insurer: Healthy Paws
By: Naguib Youssef
GREAT
Cooper is doing just fine we love him
Insurer: Nationwide
By: joseph
So glad I invested in pet insurance.
So happy I invested in pet insurance. It makes me feel secure that I can take Tula in to see the doctor without worrying about the bill. Also investing in our future is the best thing I can do
Insurer: Nationwide
By: So
Glad we got this insurance plan
We’re happy to have gotten this insurance for our puppy’s first year. Nationwide is good about keeping me informed, claims are paid in a reasonable amount of time and customer service has been helpful.
Insurer: Nationwide
By: Ziggy
Amazing!!!!
I cannot express how pleased I am with Nationwide Pet Insurance. We are heading into Piper's second knee surgery in less than a year and have had many many claims from Dr.s appointments and therapy. Not once has Nationwide not covered a claim. They are extremely prompt and excellent at communicating claim information. I couldn't imagine doing these surgeries without Nationwide Pet. It certainly helped lessen the financial stress. Thank you from the bottom of our hearts!
Insurer: Nationwide
By: Megan