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Trupanion is a true lifesaver
Trupanion is a true lifesaver. I will never again have a pet who isn't fully covered by Trupanion from the moment I get them.
Insurer: Trupanion
By: Hannah
Trupanion’s handling of my dog Gracies…
Trupanion’s handling of my dog Gracies claims has been stress free. She required surgery for a cancerous tumor. The staff was friendly and very helpful in assisting with details and submission advice. Thanks to Trupanion the decision to provide the medical care required was easy. Thank you Trupanion!
Insurer: Trupanion
By: John
My dog was recently diagnosed with oral…
My dog was recently diagnosed with oral melanoma. Trupanion has paid out all claims (including the vaccine and radiation treatments). I chose to do a higher monthly premium to not have a deductible and I am glad I did that. For me it made sense to pay more monthly so that when I needed it, Trupanion would take care of 90%. I have not had any issues with pre-existing conditions because I got Trupanion when my dog was 8 weeks old.
Insurer: Trupanion
By: Suzanne
Trupanion has been always great…
Trupanion has been always great supporter for journey with our boy. There were lots of panic moments when he had to check in to emergency . I was crying out badly while I was explaining the situation to trupanion over the phone. since I was so afraid I am going to loose my boy, I couldnt speak straight but trupanion member patiently listens to our situation support me emotionally to stay strong. Not only financially, Trupanion members are best emotional supporter for pawrents when they are in desparate moments.
Insurer: Trupanion Canada
By: JIN/Julia
Very pleased
So far. I’ve been extremely happy with Trupanion. We have a 9 month old English Bulldog, who has needed to be hospitalized twice in the last 4 months. Submitting claims are very easy and I set up direct deposit to my account, so when claims are payed they go right in. Nothing negative today.
Insurer: Trupanion
By: Adam
Trupanion is the smartest decision I…
Trupanion is the smartest decision I ever made for BOTH my dogs! Without having pet insurance through Trupanion, I would've had to put my 13-year old Shephard/Greyhound mix down THREE years ago due to the condition and expense of her surgery that day in December 2017. Thank you Trupanion for saving her life and making my life happy <3
Insurer: Trupanion
By: Christen
They do not accept pre-existing…
They do not accept pre-existing conditions, I was referred to this Insurance Company but sadly they turn away dogs with tumors. I truly wish this company would think about animals health and not the money... Besides that they are good for heathy dogs.
Insurer: Healthy Paws
By: DJ-Russell Greene
It is not the best option.
the information I recieved when I first started is not how the company processes claims. I'm going to get a quote from bivvey and check out that company instead. processing time is ridiculous and i didn't get the reimbursement I expected.
Insurer: Pets Best
By: Pearl Campos
Pets Best Closed My Claim without Explanation
My dog was sick and I got bloodwork done, which led to a major surgery having to be performed. Pets Best took over a month to process my claim. Then it was "closed". There was no notification or explanation...it's as if it never existed. I have tried to call multiple times for assistance and the phone is never answered, even after waiting a literal hour on hold. The excuse is, they have limited staffing due to the Pandemic. Everyone is in the Pandemic...not just Pets Best. Everyone else has either returned to work or worked from home. I can't get any assistance but whoever collects premium payments every month is definitely on the job. I am going to file both a federal consumer and BBB complaint just to get an explanation.
Insurer: Pets Best
By: Mal
So far, so good
We’ve never had pet insurance until we got our Danes last year. So far, I’m happy with our experience. My first claim took a while to be process, and it took me a long time to get through on the phone, but my second claim was process within a week and deposited within 2 days.
Insurer: Embrace
By: Kelly