154,902+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.

235,974 total


Most selected providers in "November, 2025"

This chart shows the distribution of the most selected pet insurance providers in November, 2025.

Providers with highest rating

Embrace

20,325 reviews

4.9
Healthy Paws

10,787 reviews

4.9
Fetch

27,479 reviews

4.9
Pets Best

14,161 reviews

4.9
Trupanion

63,005 reviews

4.8

Category with most reviews

This chart shows the distribution of review categories.

October 05, 2020

I literally tell anyone who gets a pet to get Healthy Paws immediately

Look-- I am not the type to write reviews of anything, let alone a positive review of an insurance company, most of which, in my experience, are trash. But I'll say this in stark terms: if I didn't have Healthy Paws, my beloved dog and best friend Clark would not be alive today. When Clark was two years old, he slipped a disc in his back that shattered and caused paralysis in his hind limbs. He was also diagnosed with IVDD, a degenerative spinal condition that meant this could be the first of many times this happened to the poor guy. It was devastating and completely unexpected and the surgery to repair the damage was.... deep breath... $10,000. Not only did Healthy Paws come through on their promise to cover to 90% of the surgery (which, if they had not, I would have been looking at some grim options), but they were a breeze to get on the phone, so easy to deal with, so sweet, and took at least one part of what was an insanely horrific time period and actually made it better. I was even able to arrange for them to pay for their portion of the surgery costs up front in that particular instance. Then, they covered his physical therapy and rehab! And then, a month ago, the issue recurred. Another disc, another $10,000 surgery. Every aspect of it was so awful aside from, again, dealing with Healthy Paws, who killed it all on fronts. I cannot recommend them enough and wish human insurance was this great. Seriously, do not wait til your loved one is injured or sick and you're standing in some waiting room in the middle of the night debating your life savings vs. your pet's life. These guys are the real deal!!

Insurer: Healthy Paws

By: Louis

Useful
October 05, 2020

The Best Pet Insurance Ever!!!

Healthy Paws is the BEST Pet Insurance Ever. They are caring and very efficient at processing your claim. My sweet boy was injured and needed surgery. As soon as they received the records from my vet, they processed the claim right away and the funds were in my account In only a few days so I could pay my bill. I have had other pet insurance companies before and none of them were as caring and efficient as Healthy Paws.

Insurer: Healthy Paws

By: Robin

Useful
October 05, 2020

Scam on Premium Increases

I purchased a Healthy Paws policy because the company said it only raises premiums to keep up with increasing cost of veterinary care. Unfortunately my policy has increased each year for the last five years well beyond increases in the cost of veterinary care. Most recently, my policy increased 35% in one year. I will never purchase Healthy Paws again and am going to switch my younger dog who doesn’t have preexisting conditions.

Insurer: Healthy Paws

By: Elizabeth

Useful
Verified October 05, 2020

Healthy Paws is the BEST Pet Insurance…

Healthy Paws is the BEST Pet Insurance ever. They were caring and very efficient in processing my clam. My baby had an accident and needed surgery and once receiving the report from the vet they immediately paid my claim. I had the funds in my account in a few days so I could pay my bill. I highly recommend them over any other plan. I had tried others in the past but none were as good as them. Thank you Healthy Paws!!!

Insurer: Healthy Paws

By: Robin Allen

October 04, 2020

Great insurance

Great insurance, coverage and reimbursement. Payout was a little slow but may have been due to staffing and the COVID environment.

Insurer: Pets Best

By: Tonya Will

October 04, 2020

Embrace Insurance claims are easy

I have had Embrace Insurance for my Pomeranian since he was 10 weeks old. He is now 9 years old. The claims are easy to complete and reimbursement is quick. Granted premiums increase as your pet ages, but that is expected since more illness occur with age. That being said, it is nice to be able to get all or most of the vet costs reimbursed. I have been very happy with the customer service and the monthly newsletters I get from them on how to keep my pet healthy.

Insurer: Embrace

By: Linda

Useful
October 04, 2020

The best experience I've had with any company, insurance or otherwise

I can't speak highly enough about Pets Best - I've referred all my family members and I've had not a single complaint over my cat's 8 years. Honestly, if their service and coverage are this good, I can't see why I would have to settle for anything less. Very easy claims filing, excellent coverage, timely reimbursement, even when they were "delayed." If I had to worry about coverage and payment on top of all the worrying about my cat, it would have been unbearable, this took a way a burden that I didn't need to have on top of everything we were already dealing with medically.

Insurer: Pets Best

By: Lauren

Useful
October 04, 2020

Such an easy process

Such an easy process! I file the claim from my phone in the Vet's parking lot. Thank you for your good service!

Insurer: Pets Best

By: Stella Grace's Mom

October 04, 2020

Submitting claims in very easy and they…

Submitting claims in very easy and they are processed in a fairly short period of time.

Insurer: Pets Best

By: Patti Fraley

October 04, 2020

This was my first time experiencing a…

This was my first time experiencing a 30 day wait for my claim as to Find out it wasn’t covered. Who doesn’t cover neutering as part of the 2nd plan I chose. You think they would want you to have your pet spayed or neutered no matter the plan. Disappointed this time around

Insurer: Pets Best

By: KarenR

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