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Very fast and efficient kept us in the…
Very fast and efficient kept us in the loop every step of the process Journey. Would highly recommend!.
Insurer: Nationwide
By: customer
I forgot the person name but he was…
I forgot the person name but he was very helpful
Insurer: Nationwide
By: customer
Great response and service!
Great response and service!
Insurer: Trupanion
By: Karin
Quick
Quick, easy reimbursements. Pricey though, my next dog will have to be insured by another company unless they begin to offer multi dog discounts.
Insurer: Trupanion
By: Stacey Bundens
Pumpkin is always quick to review…
Pumpkin is always quick to review claims, is reasonable cost for peace of mind for pet owners. Their website is user friendly and I like they offer different type programs to fit everyone’s needs.
Insurer: Pumpkin
By: Tracy Brooks
Brody’s Battle
I had to rush my dog to the ER because he stopped eating and drinking. After hours of testing they found a blockage, after operating the surgeon discovered it was a tumor. It came back as Jejunum Adenocarcinoma, they got it out with clean margins and it didn’t metastasize. We started chemo recently and then started submitting all our bills. We were so overwhelmed with every thing but after getting confirmation that our claims would be covered I had a huge weight lifted off my shoulders. They gave us the most precious gift anyone can give us and that is TIME with our dog and HOPE that we can fight this and enjoy our boy for years to come. It has been a wonderful experience working with Pets Best!
A rich company happy to charge unauthorized charges
I already spoke to customer service as me tioned below and no help. I started a plan for my senior dog for 125 per month. I received NO communications about this policy and thought policy expired. Instead I came to find they had continued to charge me AND STARTED CHARGING 250 monthly. There is a years worth of charges totalling 3000!!! That kind of money is more than enough to cry about. I never filed a single claim as I though it was cancelled. I spoke to customer service - they offered zero refund. A rich company scamming. Trust broken.
Insurer: ASPCA
By: Kim Cox
The agent was very clear about…
The agent was very clear about registration for my puppy. She was very friendly and helpful.
Insurer: Trupanion Canada
By: Angela Lewis
I'm so grateful I have Embrace
I'm so grateful I have Embrace. My dog has had two surgeries this year and was hospitalized a few years ago. Almost all of it has been covered minus the deductible and my percentage of the cost. Customer service has always been great when I've called and not long wait times. I highly recommend them.
Insurer: Embrace
By: Brandy T.
It would have been nice to know
It would have been nice to know that it takes up to 7 business days to underwrite and approve this, and it would have been nice to know I had to pre-pay for 2 months the day I purchased the plan
Insurer: Nationwide
By: Pd