217,806+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 217,806 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Had an excellent experience with resolving a problem.
Had an excellent experience with resolving a problem.
Insurer: Trupanion
By:
Great customer service.
Great customer service.. so patient and caring!
Insurer: Trupanion
By:
Great customer service.
Great customer service. The only issues I've noticed are the speed and ease of Trupanion are not as efficient as Healthy Paws.
Insurer: Trupanion
By:
Graham provided excellent service.
Graham provided excellent service. However, I was frustrated with Trupanion on Saturday evening, March 7th when I took my dog into the emergency hospital with internal bleeding and a mass on her spleen. It took Trupanion >1hr to determine whether it was going to cover the emergency surgery my dog needed to save her life. A manager had to called which took extra time. I have been paying Trupanion premiums for 5 years (since February 2015). This situation should not have taken so long to determine coverage - this was exactly why I bought Trupanion insurance and have paid thousands of dollars over the past 5 years. We were very worried about our dog's condition and the fact that her condition was getting worse while Trupanion was determining coverage when this situation should have not been in question.
Insurer: Trupanion
By:
Good coverage knowledgeable and helpful people answer the phone for a direct conversation.
Good coverage, knowledgeable and helpful people answer the phone for a direct conversation.
Insurer: Trupanion
By:
Excellent professional courteous service.
Excellent professional courteous service.
Insurer: Trupanion
By:
Excellent and exceptional customer service skills
Excellent and exceptional customer service skills
Insurer: Trupanion
By:
Emily calmed me down.
Emily calmed me down. And shared her cat experience with me. I am very grateful that i am a trupanion customer.
Insurer: Trupanion
By: